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Posted

I am not sure, but the pool co Navinda pools told me that I was the only one that was not happy with the pool that they built for us ? are you all happy :o

Posted
I am not sure, but the pool co Navinda pools told me that I was the only one that was not happy with the pool that they built for us ? are you all happy :o

I'm happy with my pool.....................But it's not from said pool company. I hope you don't actually believe that they have 100% customer satisfaction.

Posted
I am not sure, but the pool co Navinda pools told me that I was the only one that was not happy with the pool that they built for us ? are you all happy :o

OP you don't mention what the problem is.

A guy I know was complaining about Desjoyeaux, when they made his pool they made it 2 meters smaller than what was in the plans.......

I don't think any of these pool companies get 100% customer satisfaction.

Posted

The guy who built my hotel pool a few years ago did a very good job and I was happy with it...

But someone else obviously wasn't because he was the target of a hitman a year or so later :o

Simon

Posted

I have a Navinda pool, their top range model. I have had lots of problems with it but to be fair they have come out to fix it, although it has taken a few months

TIT keep banging on the door. It took two years of every excuse under the sun but we got there.

Posted (edited)

We had a Navinda pool and were not happy with it at all. It was a cheaper one that they installed in a day. It got what I would call the pox, same as a fibreglass boat gets. The surface has numerous bubbles. The gravel they packed around the exterior was not packed correctly so we had hollows in areas which caused star shaped cracks. They did come to repair the damage but never colour matched the product so we ended with a less than perfect result that was an eye sore. One part of the pump broke, when they took it away for repair they never bought it back, instead they replaced it with someone else's reconditioned part. Same part but very much older than ours. We had marked ours to be sure and when we complaind they finally gave us a new one. Ours is possibly on someone else's pump now our lost in the never never. They used bright white silicon to seal the gap between the pool and the sandstone. It was applied with some guys finger and was not uniform. Why they could not have used clear is beyond me. No end of problems. The girl who answers the phone is very nice and has to field all the calls. It is very difficult to speak to Florrent unless you have money to give him, as he hides in the back office and lets her deal with unhappy customers. She really does earn her money, poor girl.

I don't believe for a minute that you and I are the only unhappy customers.

Edited by Kiwi/Thai
Posted
I am not sure, but the pool co Navinda pools told me that I was the only one that was not happy with the pool that they built for us ? are you all happy :o

Sorry that I did not say what was wrong with the pool ?

the problems 1 /Skimmer too low 2/ leeks about 50cm a week the answer we had to spend 250000 baht to take of all the tiles and seel the pool and start again

Posted

How many Thais does it take to change a pool light bulb?

Answer one, but will they turn up! have been waiting all afternoon for another pool company Farlang owned, should have known better, i am getting a bit miffed T I T. having a beer to calm down.

Posted
How many Thais does it take to change a pool light bulb?

Answer one, but will they turn up! have been waiting all afternoon for another pool company Farlang owned, should have known better, i am getting a bit miffed T I T. having a beer to calm down.

Can't you do it yourself ?? Not really very difficult, no special tools, I buy replacement light bulbs in local shop at a fraction of pool company prices.

Posted
How many Thais does it take to change a pool light bulb?

Answer one, but will they turn up! have been waiting all afternoon for another pool company Farlang owned, should have known better, i am getting a bit miffed T I T. having a beer to calm down.

Can't you do it yourself ?? Not really very difficult, no special tools, I buy replacement light bulbs in local shop at a fraction of pool company prices.

I prefer to keep the local economy going and dont fancy playing with electric and water, its very important the seals are replaced as well as bulbs otherwise you could end up frying someone.

Posted

Not with the 12v low amperage lights that should be fitted to a pool..

You dont think they are running 240v AC bulbs do you ??

Step down transformer and usually as easy as screwing the back off the bulb housing. but of course up to you.

Posted
I prefer to keep the local economy going and dont fancy playing with electric and water, its very important the seals are replaced as well as bulbs otherwise you could end up frying someone.

LOS is correct ... you should have a 12 Volt DC system, which is unlikely to electrocute anyone (although it can happen with a poor/incorrect system installation). The seals do not need replaced, I just grease the seals (o-rings), although I can't easily find the silicon grease I used to use off-shore, but vaseline or good old car grease works fine for the few centimeters immersion in water.

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