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Toyota Thailand Resilient To Global Recalls


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Toyota Thailand resilient to global recalls

By The Nation

Toyota Motor Thailand reported no irregularity in Thailand's operations, following the massive recall that covers 7.6 million cars in the five continents.

A source at the company told Krungthep Turakij that since the recall made headlines, the company's call centre 02-386-2000 has received only 52 phone calls.

Earlier this week, Toyota issued a statement to clarify that the incidents have nothing to do with vehicles sold in Thailand.

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-- The Nation 2010-02-04

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That's another one for the history books (or Guiness ) -- all the world has a problem except for Thailand ?

They only have 52 calls because :

1) They know that Toyota Thailand will do nothing about it ?

OR

2) They enjoy their Toyotas that go faster than they want them to ?

OR

3) mei pen rai ?

Seriously, Toyota does not make all those models ( RAV4, Corolla, Matrix, Avalon, Camry, Highlander, Tundra, and Sequoia - some not now sold in Thailand) here in Thailand, and the parts for the ones that they do assemble come from other countries..... and the design ( accelerator system) is the same as it is in other countries.

How can Toyota Thailand say they have no problem, when almost 7 million vehicles are being recalled in five continents -- when most other countries, Toyota have voluntarily stopped selling these models.

Toyota Thailand offficials say it is only a problem with the thick floor mats sold in other countries -- not true !! -- wake up !!!!

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if a recall of some sort would happen here, Toyota Thailand wouldn't know what to do - most likely escalating the problem

further. Also Toyota Thailand doesn't want to be seen as one of the culprit manufacturing country for Toyota.

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Isn't a Camry, a Camry, a Camry?

The pieces have to be identical (maybe made in different places) globally?

Yes a Camry is a Camry --- and a Corolla is a Corolla !

Same design -- same parts ! -- on the roads of Thailand !

At least they are not involved here with the Prius Hybrid -- another recall happening as we write -- Toyota admits they had a design fault in the brakes -- they don't work , but only for a second or two -- ouch !

Edited by tigermonkey
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Peculiar how a thread on toyota safety has only 400 views, but a thread on "no more free tourist visas" has over 5700 views.   You cannot go 100m here without coming across a toyota that may or may not be out of control ( ok, that's normal over here).  In the uk & usa, I read today that legal people are advising drivers to stop driving their recalled cars, as they'll be liable for any accidents now they've been notified by toyota.  Rather serious state of affairs.

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That's another one for the history books (or Guiness ) -- all the world has a problem except for Thailand ?

They only have 52 calls because :

1) They know that Toyota Thailand will do nothing about it ?

OR

2) They enjoy their Toyotas that go faster than they want them to ?

OR

3) mei pen rai ?

Seriously, Toyota does not make all those models ( RAV4, Corolla, Matrix, Avalon, Camry, Highlander, Tundra, and Sequoia - some not now sold in Thailand) here in Thailand, and the parts for the ones that they do assemble come from other countries..... and the design ( accelerator system) is the same as it is in other countries.

How can Toyota Thailand say they have no problem, when almost 7 million vehicles are being recalled in five continents -- when most other countries, Toyota have voluntarily stopped selling these models.

Toyota Thailand offficials say it is only a problem with the thick floor mats sold in other countries -- not true !! -- wake up !!!!

LOD...........Land of denial?? :)

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I am not surprised by Toyota Thailand's response. it is characteristic of the company to date: Deny, deny, deny. It took a visit from US DOT officials with documentation to force Toyota to acknowledge the problem. If it had not been for the Americans, nothing would have been done. It now turns out that in addition to the faulty design of the pedal that the electronics may also be defective. Toyota replaced a mechanical accelerator control with an electronic control system.

A cynic may say that this certainly is working for the benefit of US car makers, but the reality is that Toyota was given multiple warnings prior to the US DOT intervention. This went on for over a year. Had Toyota responded a year ago, it would not be having a Ford Pinto moment now. Toyota USA would not accept that there was a problem and Toyota HQ would not intervene. This is one time, where the japanese can learn from the Americans who have had decades of experience in dealing with the production of crappy autos and how to resolve defects. Toyota's response has not been good and it is finally beginning to dawn on the management that hey, we screwed up big time. Time for the execs to put their little badges of shame on and go issue their phonie insincere apologies as sales nosedive in some of their most profitable markets.

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I am not surprised by Toyota Thailand's response. it is characteristic of the company to date: Deny, deny, deny. It took a visit from US DOT officials with documentation to force Toyota to acknowledge the problem. If it had not been for the Americans, nothing would have been done. It now turns out that in addition to the faulty design of the pedal that the electronics may also be defective. Toyota replaced a mechanical accelerator control with an electronic control system.

A cynic may say that this certainly is working for the benefit of US car makers, but the reality is that Toyota was given multiple warnings prior to the US DOT intervention. This went on for over a year. Had Toyota responded a year ago, it would not be having a Ford Pinto moment now. Toyota USA would not accept that there was a problem and Toyota HQ would not intervene. This is one time, where the japanese can learn from the Americans who have had decades of experience in dealing with the production of crappy autos and how to resolve defects. Toyota's response has not been good and it is finally beginning to dawn on the management that hey, we screwed up big time. Time for the execs to put their little badges of shame on and go issue their phonie insincere apologies as sales nosedive in some of their most profitable markets.

As managerial processes for damage control, deny, deny, deny has to be the worst plan of all to follow. Toyota are taking a lot of flack right now and rightly so. The way they have managed this has been completely inept.

I wonder how long it will take until Thailand falls into line. In all reality, I can't believe that the accelerator pedal in a Camry or a Corolla is designed any differently here than anywhere else in the world.

That's a lot of taxis someone is going to have to fix, if nothing else.

Seems like there might be some pretty cheap second hand Toyotas around in the next month or so.

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Peculiar how a thread on toyota safety has only 400 views, but a thread on "no more free tourist visas" has over 5700 views. You cannot go 100m here without coming across a toyota that may or may not be out of control ( ok, that's normal over here). In the uk & usa, I read today that legal people are advising drivers to stop driving their recalled cars, as they'll be liable for any accidents now they've been notified by toyota. Rather serious state of affairs.

Nothing we can do about a Toyota driven by a Thai. Or a motorbike for that matter. You take your life in your hands every time you get on the road in Thailand.

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Seems to me that all vigo & fortuner accelerator pedals are normally permanently glued to the floor :D

They just suck, that's all. Buy a Mitsubishi.................

They're actually good, solid vehicles but buying a weird, ugly-assed Mitsu over a Vigo would be akin to having mutton over lamb. :)

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They only received 52 calls.

Actually the meant that only answered 52 calls.

The call centre staff couldn't handle a situation where they were actually fully accountable and couldn't blame somebody else ( Oh it's Isuzu's fault) so then they left the phone off the hook and went home.

Edited by mca
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I am not surprised by Toyota Thailand's response. it is characteristic of the company to date: Deny, deny, deny. It took a visit from US DOT officials with documentation to force Toyota to acknowledge the problem. If it had not been for the Americans, nothing would have been done. It now turns out that in addition to the faulty design of the pedal that the electronics may also be defective. Toyota replaced a mechanical accelerator control with an electronic control system.

A cynic may say that this certainly is working for the benefit of US car makers, but the reality is that Toyota was given multiple warnings prior to the US DOT intervention. This went on for over a year. Had Toyota responded a year ago, it would not be having a Ford Pinto moment now. Toyota USA would not accept that there was a problem and Toyota HQ would not intervene. This is one time, where the japanese can learn from the Americans who have had decades of experience in dealing with the production of crappy autos and how to resolve defects. Toyota's response has not been good and it is finally beginning to dawn on the management that hey, we screwed up big time. Time for the execs to put their little badges of shame on and go issue their phonie insincere apologies as sales nosedive in some of their most profitable markets.

what I understood is that pedal get harder and harder to press, till one time it get stuck. So I can't see any real problem. you see the problem coming and the usual thai taxi driver will just put his foot under the pedal and pull it up again.

all the mechanical accelerator have the same problem when the cable get old and broken somewhen after 15+ years. Both my ford and my opel had this stucking accelerator pedal.

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