Internet Connection Re-Set (Why And By Whom)

[selftaopath]

We've moved up country and TOT denies us access to the internet. This leaves using a "3G" air card our only option. AIS access is so slow they ought to be giving this away, but TIT. I'm luck if I can check emails. Often I receive a message: Connection re-set when I am about to view my inbox; then I'm asked if I want to "try again." My question is why is this occuring and by whom? Anyone know?

Having lived in BKK for 5 years and used TRUE internet (which was far from exceptionally speedy or w/out problems) I miss what I once had and find internet options very "3rd world" here in Isaan.

Thanks for viewing and possible answers.

Keoki

[BWPattaya]

You aske "Why is it being reset and by whom?" It is probably just losing the signal and restarting again. No-one is resetting it for you. Have you got 3BB (TT&T) up where you are? Perhaps they will put you a dedicated internet line in. TOT aren't denying you access, that would imply there is access available and they won't give it to you. It is more likley that they have no lines to where you live.

[selftaopath]

You aske "Why is it being reset and by whom?" It is probably just losing the signal and restarting again. No-one is resetting it for you. Have you got 3BB (TT&T) up where you are? Perhaps they will put you a dedicated internet line in. TOT aren't denying you access, that would imply there is access available and they won't give it to you. It is more likley that they have no lines to where you live.

Thanks. My connection gave no indication that the signal was lost, but I suppose that is possible. This occurs instantaneously and repeatedly.

We did ask TT&T a/b internet and they said it was not available in Nong Sung - 20 K N of Kaeng Khro.

TOT has "service" in this village, but they claim the govt. only allows 20 links per approx 200 families. They deny me access until someone dies or ?????? They told me they can put me on a waiting list, but do not know when a line might become available. They also said if/ when enough people are on the waiting list the govt might allow more connections. I don't understand this but again TIT.

Cheers,

K

[garyh]

You can get a Antenna that looks like a tv antenna but much smaller it is called a Yagi, this will give you much greater signal strength, this will stop drop outs and improve speed. Some modems have the input for the external antenna, if not you can get a device that has a coil in it and attaches to the outside of the modem to improve the signal strength.See here

[lomatopo]

Voice calls have priority over data so when your neighbors make phone calls they need bandwidth, which might have previously been allocated to your data call.

[Pib]

TOT has "service" in this village, but they claim the govt. only allows 20 links per approx 200 families. They deny me access until someone dies or ?????? They told me they can put me on a waiting list, but do not know when a line might become available. They also said if/ when enough people are on the waiting list the govt might allow more connections. I don't understand this but again TIT.

Cheers,

K

TOT blaming the government...that's rich. TOT just don't want to run more copper lines because it can get expensive to run additional lines...copper, poles,junction boxes, manhours, etc., ain't cheap. It's a pure business decision in not running additional lines to many areas...that is, no or not enough profit in it.

[makloey]

TOT has "service" in this village, but they claim the govt. only allows 20 links per approx 200 families. They deny me access until someone dies or ?????? They told me they can put me on a waiting list, but do not know when a line might become available. They also said if/ when enough people are on the waiting list the govt might allow more connections. I don't understand this but again TIT.

Cheers,

K

TOT blaming the government...that's rich. TOT just don't want to run more copper lines because it can get expensive to run additional lines...copper, poles,junction boxes, manhours, etc., ain't cheap. It's a pure business decision in not running additional lines to many areas...that is, no or not enough profit in it.

Rational arguments seldom goes very far in Thailand, especially with the Government. I managed to get a line from TOT, when I was not supposed to, involving a lot of beating around the bush and paying part of the cost for the cable stretch. Ask very nice and polite if there is any way it can be done including you paying extra money. Like most "rules", they can be bent with some friendly chitchat, lots of patience and offering to "help" with money.

[selftaopath]

You can get a Antenna that looks like a tv antenna but much smaller it is called a Yagi, this will give you much greater signal strength, this will stop drop outs and improve speed. Some modems have the input for the external antenna, if not you can get a device that has a coil in it and attaches to the outside of the modem to improve the signal strength.See here

Thanks. I forgot a/b that. After your post I went to AIS shop in Kaeng Khro. LOL Well SURPRISE SURPRISE.... the young women working there had no idea what we were talking about. lol Amazing Thailand.

[selftaopath]

TOT has "service" in this village, but they claim the govt. only allows 20 links per approx 200 families. They deny me access until someone dies or ?????? They told me they can put me on a waiting list, but do not know when a line might become available. They also said if/ when enough people are on the waiting list the govt might allow more connections. I don't understand this but again TIT.

Cheers,

K

TOT blaming the government...that's rich. TOT just don't want to run more copper lines because it can get expensive to run additional lines...copper, poles,junction boxes, manhours, etc., ain't cheap. It's a pure business decision in not running additional lines to many areas...that is, no or not enough profit in it.

Rational arguments seldom goes very far in Thailand, especially with the Government. I managed to get a line from TOT, when I was not supposed to, involving a lot of beating around the bush and paying part of the cost for the cable stretch. Ask very nice and polite if there is any way it can be done including you paying extra money. Like most "rules", they can be bent with some friendly chitchat, lots of patience and offering to "help" with money.

Thanks and I agree that approach usually would work. Do you live in Isaan? We asked TOT in Kaeng Khro if we could pay extra b/c ....... and they said it was not a question of money but again the story is the limited number of govt. allotted internet lines for this village. ???? Using an air card is a blessing compared to no internet but it really really really SUCKS.

cheers,

k

[NanLaew]

Dear Keoki,

You are now in the boonies so deal with it. Talking down the local services because YOU (or was it the wife?) chose to move to a backwater in Nakhon Nowhere maybe makes you feel better but it's not going to get you a better connection. You mention your village name and the nearest town; neither of which rings any bells in the decent-sized provincial market center league and I am buggered if I am firing up a google search because you can't be arsed to be more specific. Isaan being a large geographical area, you may have to take your cranky, knowitall arse to Muang [insert nearest provincial capital here] and enquire at the local IT mall about ways of improving your signal strength or other internet options.

Or, now this is important so pay attention, you could tell us EXACTLY where you are and then people who have been here, done that for years before you arrived, may be able to give you very precise and helpful advice.

[RKASA]

Its not an issue of location or technology, but it is a sore spot.

The towers in large city areas are overlapped in coverage and you have choice of providers. You also have data over ADSL which lowers the demand on the system. Otherwise their would be riots.

Out in the sticks you only get a few towers where company's are allowed to place them or CAT is willing. Phone calls will bump data and with the few towers they have they get overloaded and dump data connections.

Here we enter Thai State logic - you have an area where the required service is demanding more then provided, but choose not to allow willing companies to provide more because its not in Bangkok or they can't afford the extortion fees required by State enterprizes. We have had this same problem for years. They will say you don't need that out there, but look whats happening daaaa

The problem is not being in the sticks, we have willing providers that are blocked by ToT and CAT to protect their turf at others expense - combined with the "Its not the city, they don't need it, you people don't really matter frame of mind"

A better antenna will give you a stronger signal just before the same drop outs happen. Lady across the road has an antenna pointed at the only CDMA able tower, but like I told her - it is close enough - that is not the problem and the same thing still happens. I have an AIS tower 75m from my PC but same problem no data services work. It is also why I am still paying 2400Baht a month for 512k Sat connection as does the 7-11 and other businesses in the area.

We have gathered together and submitted hundreds of requests to ToT several times over the years and still don't get service only 9km away. We don't want wireless it is not a solution, (its great for sales people and tourist- get real- lets get connected) we want adsl services like everyone else only 9km away and have hundreds of accounts available to pay for it. but......

Lazy - ineffective - and pre occupied with power state services are the problem - nothing to due with location or technology - the demand is there as well as the profit - as you can see the towers are overloaded with customers. i.e. money lost every time they send a busy signal or smile and turn away yet another customer. They just flat out don't have to care - so they don't

What happens when these services are provided is people sign up and use them and then the companies make money - in yellow terms its a crime and must be corruption - the fact that people with access are willing to add 22million new user in a short period of time - totally goes over their collective socialist mind set.

[selftaopath]

Its not an issue of location or technology, but it is a sore spot.

The towers in large city areas are overlapped in coverage and you have choice of providers. You also have data over ADSL which lowers the demand on the system. Otherwise their would be riots.

Out in the sticks you only get a few towers where company's are allowed to place them or CAT is willing. Phone calls will bump data and with the few towers they have they get overloaded and dump data connections.

Here we enter Thai State logic - you have an area where the required service is demanding more then provided, but choose not to allow willing companies to provide more because its not in Bangkok or they can't afford the extortion fees required by State enterprizes. We have had this same problem for years. They will say you don't need that out there, but look whats happening daaaa

The problem is not being in the sticks, we have willing providers that are blocked by ToT and CAT to protect their turf at others expense - combined with the "Its not the city, they don't need it, you people don't really matter frame of mind"

A better antenna will give you a stronger signal just before the same drop outs happen. Lady across the road has an antenna pointed at the only CDMA able tower, but like I told her - it is close enough - that is not the problem and the same thing still happens. I have an AIS tower 75m from my PC but same problem no data services work. It is also why I am still paying 2400Baht a month for 512k Sat connection as does the 7-11 and other businesses in the area.

We have gathered together and submitted hundreds of requests to ToT several times over the years and still don't get service only 9km away. We don't want wireless it is not a solution, (its great for sales people and tourist- get real- lets get connected) we want adsl services like everyone else only 9km away and have hundreds of accounts available to pay for it. but......

Lazy - ineffective - and pre occupied with power state services are the problem - nothing to due with location or technology - the demand is there as well as the profit - as you can see the towers are overloaded with customers. i.e. money lost every time they send a busy signal or smile and turn away yet another customer. They just flat out don't have to care - so they don't

What happens when these services are provided is people sign up and use them and then the companies make money - in yellow terms its a crime and must be corruption - the fact that people with access are willing to add 22million new user in a short period of time - totally goes over their collective socialist mind set.

RKASA,

Your post is informative, mature, and intelligently written. Thank you very very much. It was a pleasure reading our explanation.

I believe Thailand could rocket into the 21st century in so many areas if the individuals/families who have control were more inclined to put some thought into the peoples' desire for progress w/out corruption.

Thanks again for you thorough post.

K

[WarpSpeed]

This happens to me quite often too and I'm in the heart of Bangkok with True Internet so how does one explain that? Clearly I'm not loosing the signal in that context...

[selftaopath]

This happens to me quite often too and I'm in the heart of Bangkok with True Internet so how does one explain that? Clearly I'm not loosing the signal in that context...

When this message is received, my concern is that my computer is being hacked. This has occurred to me in Thailand. I also have seem my email link being diverted to an unauthorized sight. Considering the lack of enforced laws and amount of corruption in Thailand I very much am interested when I see “connection has been reset.” There remains the Thai democracy which might allow for govt "spying" and or manipulation (IMO). Leading to the question: Why and by whom.

[lomatopo]

Several of us have tried to explain what might be happening, but maybe not so well? The GSM (mobile telephone network) has limited bandwidth between your mobile handset, or aircard, and the serving base station controller. Let's say, for simplicity, there are 10 slots available at any time any of which can be used for voice or data. Now you may have 2 slots combined for data, and there are 8 voice calls in progress. As soon as the 9th person makes a voice call you drop a slot from your data call, and when that 10th person makes a voice call you drop your 1 remaining slot and your session terminates. Voice has priority over data in the network, and slots are re-allocated dynamically.

It might help if you could determine:

did your aircard ever work?

can you connect and browse, or do you just have problems with email?

do you have a good signal on your mobile phone?

can you try your aircard at an off-peak time (01:00 - 04:00), just to see if it works?

can you try another aircard or possibly a mobile phone (most of which can act as modems)?

what program are you using to initiate a data call?

can you try the aircard in a more densely populated area, just to see if it works?

Unless you are on some international law enforcement watchlists I think the odds are nil that someone is spying on you, or manipulating your GPRS connection?