Hp Driver/Software Grrrrrr

[candoman89]

GRRRRR. Now I am not the most astute person around but I am not the dumbest either. I cannot seem to find the software/drivers etc. for my printer. I am running Windows 7 (home edition 32-bit; first and last time I actually buy legit software......never have I had so many problems with windows before)and have an HP multi function printer (CM1015). I have the original CD that came with the printer but it came out before Windows 7 was created (used it very painfully with VISTA) and apparently one of the files to be modified isn't on the CD.

I cannot find the software on the hp website (hp.com) {does HP stand for hopelessly pathetic?}. I have contacted HP email support and heard nothing yet and the HP online chat won't help because some warranty ran out last month.

I would like the HP software to run the printer...............any help in pointing me in the right direction will be greatly appreciated.

Thanks

[Rabbi]

Don't dispair many "older' periperals wont P&P with WIN7 but.....

For the HP Color LaserJet CM1015 Multifunction Printer complete software for Windows 7 is not available.

However, you can refer the below link to complete software compatibility mode for Windows 7.

http://h20000.www2.hp.com/bizsupport/TechSupport/S​oftwareDescription.jsp?lang=en&cc=us&prodTypeId=1...

Please click to download the complete software for Windows Vista operating system:

http://h20000.www2.hp.com/bizsupport/TechSupport/S​oftwareDescription.jsp?lang=en&cc=us&prodTypeId=1...

I hope the above information provided is useful.

....

[Jiu-Jitsu]

It isn't, because your links aren't working.

HP Color LaserJet CM1015/CM1017 Installation Instructions - Windows 7 32 and 64 bit "Compatibility Mode"

Drivers

[candoman89]

Thanks for the info guys.

Rabbi: the links don't work.

Jiu-Jitsu. I have been following that document for a week but the original CD doesn't have the file Hpzstub.exe and when I run "autorun" nothing happens. I just want to know where can I find "full software solution" that they talk about in the document you refer to:

The CM1015/CM1017“Windows Vista” Full Software Solution on hp.com can also be used. Download the Full Software Solution for the CM1015/CM1017 for Windows Vista from hp.com. Unzip/extract to the hard drive of the Windows 7 PC.

I can't find it anywhere.

If I had any hair I would have pulled it out already!

[Jiu-Jitsu]

Thanks for the info guys.

Rabbi: the links don't work.

Jiu-Jitsu. I have been following that document for a week but the original CD doesn't have the file Hpzstub.exe and when I run "autorun" nothing happens. I just want to know where can I find "full software solution" that they talk about in the document you refer to:

The CM1015/CM1017“Windows Vista” Full Software Solution on hp.com can also be used. Download the Full Software Solution for the CM1015/CM1017 for Windows Vista from hp.com. Unzip/extract to the hard drive of the Windows 7 PC.

I can't find it anywhere.

If I had any hair I would have pulled it out already!

Did you click on the Drivers link and choose one of the options from Vista or XP?

[Jiu-Jitsu]

If you need even more help....

HP Color LaserJet CM1015-CM1017 North America / Western Europe Full software Solution(Vista 32bit/64bit)

[Suradit]

Maybe rather than looking for help from HP, you can solve the problem with Microsoft. I had a problem with my HP printer when I shifted to Windows 7 and (if I remember correctly ) I solved it here: http://support.microsoft.com/kb/975891