I'm using Steganos Locknote but lately I have not been able to open the program for more than a few seconds and a red rim appears around the program window. I thought this was done by Ad-Aware Pro that I recently installed so I removed that program but I still have the same problem with Steganos. What could cause this?

Also, even though I uninstalled Ad-Aware it still appears (security toolbar and browsing protection) in the list when I open Programs and Features in Windows. If I click uninstall I get a message saying: "Please wait until the current program is finished uninstalling or being changed".

How do I get rid of this?

BTW, I have tried reinstalling the program but the downloaded exe file wont run.

Document.pdf

open start-

in search box-type regedit

find edit(top left hand) click on it

in find what box-type " steganos locknote" hit enter,

there will be a split screen show up, what ever shows up ( should be highlighted in blue) in the right hand side of the screen,right click an delete,it will ask you if you want to delete the file or program will not run right.

you don't care your removing the program,

hit F3 key for next find,do this for every file that regedit finds

you are removing all references of "steganos locknote"

when its done searching it wiil tell you,

click out of regedit,

re-boot system,should be all good

hope this helps

open start-

in search box-type regedit

find edit(top left hand) click on it

in find what box-type " steganos locknote" hit enter,

there will be a split screen show up, what ever shows up ( should be highlighted in blue) in the right hand side of the screen,right click an delete,it will ask you if you want to delete the file or program will not run right.

you don't care your removing the program,

hit F3 key for next find,do this for every file that regedit finds

you are removing all references of "steganos locknote"

when its done searching it wiil tell you,

click out of regedit,

re-boot system,should be all good

hope this helps

Hi happynthailand,

Tried that but no mention of it in regedit. I then found out that it's my Avast antivirus program that places the file in a "sandbox" when I open it.

All is now OK. Thanks for trying to help!