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Need Help , Web Page Will Not Load

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For the last week I cannot open itv.com/itvplayer/ in either Opera 12.10

or Windows Explorer 8, a message page is all that loads ,saying Opera

cannot connect as it does not recognize the security protocol that ITV are

using, and error (552). Explorer just says problem?

This happens on 2 computers,so dont think its me, so if some kind person

could try and load the page and report back if its working for them or not,

I would be very grateful,

regards Worgeordie

Works both on 3BB and ToT Pattaya

Working here Firefox (True ADSL - BKK).

  • Author

Anyone out there with Opera 12.10, new update 12.11, still not work ???

thanks Worgeordie

  • Author

Here you go Opera

Hi MJCM what version of Opera do you use?, I have latest updated version 12.11

and it will still not load the page,and I have TOT. very puzzling and annoying.

regards Worgeordie

Here you go Opera

Hi MJCM what version of Opera do you use?, I have latest updated version 12.11

and it will still not load the page,and I have TOT. very puzzling and annoying.

regards Worgeordie

I just (for you) installed Opera 12.11 in a Sandbox to test the Webpage.

No idea why it's not working for you. Do you have problems accessing any other websites ?

- Are you blocking sites through a Firewall ?

- Can you check your host file (Link: http://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/)

- Try booting from a live cd and try it, if it is still an issue then check your connection/router as the problem could be there.

OK in Firefox, Chrome, IE 9 all latest versions on TOT. Try a Cache delete. Any other site not loading? Virus check and Malware check?

  • Author

Thanks for your help lads,I looked at Howtogeek, but as far as I could tell its for blocking sites,

This happens on the 2 computers I have and its the only page that will not load,I have scanned

both computers with Hitmanpro,Emsisoft,and MalwareBytes , nothing, I have sent off emails to

Opera and ITV in the hope they can fix it, its not a great problem ,but bloody annoying ,going

from Opera where I have it in speed dial to K-Melion browser which can load the page.

Ghost in the Machine maybe, one of the mysteries of using a computer, to me anyway.

Thanks regards Worgeordie

Thanks for your help lads,I looked at Howtogeek, but as far as I could tell its for blocking sites,

This happens on the 2 computers I have and its the only page that will not load,I have scanned

both computers with Hitmanpro,Emsisoft,and MalwareBytes , nothing, I have sent off emails to

Opera and ITV in the hope they can fix it, its not a great problem ,but bloody annoying ,going

from Opera where I have it in speed dial to K-Melion browser which can load the page.

Ghost in the Machine maybe, one of the mysteries of using a computer, to me anyway.

Thanks regards Worgeordie

Oke try one more thing then, Try booting from a live cd and try it, if it is still an issue then check your connection/router as the problem could be there.

Check you router, maybe it has something like keyword or site blocking

  • Author

Thanks everyone for your help,its great to know you can find help from

people who know a lot more than I do.

Good news I cleared the Opera cache ,like someone suggested and everything

is back to normal, so i suppose the moral is try the simplest things first.

Thanks everyone regards Worgeordie

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