Truemove H Sms Spam

[arkom]

Has anyone successfully got True to stop sending these SMS's? Been getting at least 5 or more everyday and it is very annoying.

I have tried contacting the call center at least four times, every time they tell me to wait 5-7 days. Tried goin to the True Shop twice and both times checked my number they told me that I should not be getting anything. I show them the messages and they tell me to contact the call center cause they don't what the problem is.

Had AIS and when I contacted the call center, I got a confirmation SMS saying that it will stop in 7 days. Surprisingly it really worked, maybe time to move back to AIS...

[ThaiRich]

For me, I have tried to cancel the spam SMS, no luck. Then I thought about it, it doesn't stress me out, it doesn't cause me any hardship or lost of money. My phone is always near me, so I'm not getting up and running into the other room to check the messages. Since I don't live in Bangkok, if I want to have a quality 3G service I just put up with it. It really isn't that stressful.

[lomatopo]

I have TrueMove H (pre-paid). I do not receive any SMSes from True.

Can you share an example of a message here?

I guess if they cannot address your issue then you could live with it, or change providers?

[arkom]

I have TrueMove H (pre-paid). I do not receive any SMSes from True.

Can you share an example of a message here?

I guess if they cannot address your issue then you could live with it, or change providers?

A couple of examples:

แจกเลยตุ๊กตา Line100 รางวัล ตกแต่งรูปด้วย Mr.H Stamp ใน Line Camera ดูรายละอียดที่ http://truemoveh.truecorp.co.th/activity/entry/729

ลูกค้าทรูการ์ดรับส่วนลดเพิ่มสูงสุด10% ที่Nike Golf ตรวจสอบวิธีรับสิทธิ์ ณ เคาน์เตอร์ที่ร่วมรายการ ถึง28ก.พ.56 เพิ่มเติมwww.true-u.com

เพลงอินเตอร์ Hot แจกทอง One More Night-Maroon5/Diamonds-Rihanna/Everything At Once-Lenka/I Cry-Flo Rida ทุกเพลงโทร*8000 กด16(3บ/น)

All from today, there a few more as well. My friend is also on True (prepaid) like me and doesn't get them.

Edited December 21, 2012 by arkom

[lomatopo]

Any SMS details? The number they are coming from?

Maybe froward one to 91331, and add text like "Can you please stop sending me these marketing SMSes. Thank you."

Or just have a Thai person call 1331 for you. Or go to a bigger True shop, ask to speak with a manager, show them the SMSes, ask them to remove your number from the pool used for marketing messages.

[wpcoe]

I have TrueMove H (pre-paid). I do not receive any SMSes from True.

Same here. I'm prepaid TrueMove-H and only SMS's I get are billing related: When/how much due, and a "Thank you" confirmation the day after paying.

[arkom]

Any SMS details? The number they are coming from?

Maybe froward one to 91331, and add text like "Can you please stop sending me these marketing SMSes. Thank you."

Or just have a Thai person call 1331 for you. Or go to a bigger True shop, ask to speak with a manager, show them the SMSes, ask them to remove your number from the pool used for marketing messages.

Mostly from True and occasionally from one like calling melody and gang cartoon. As I said done both, shown the messages to True shop but they don't know what to do.