Internet Explorer Crashing, Norton Internet Security appears to be the cause

[ChatterRat]

If anyone is having a problem with Internet Explorer, crashing as soon as it starts up, then the problem seems to be with the latest Norton Internet Security update.

There is a thread running here on the Norton Community site:

https://community.norton.com/en/forums/tonights-update-crashing-ie11?page=6#comments

Hopefully Norton will issue a fix asap, in the meantime you can use Chrome, Firefox or any other browser than IE.

Regards.

ChatterRat

[wordchild]

Thanks for that I have had this problem today, I also have norton security

[pmarlin]

do a system restore, disable auto updates under Norton settings and manually download anti virus definitions from Norton until it is fixed. worked for me and got IE11 back. Norton really screwed this one up. Thank god form chrome.

[gerry123]

best of luck with getting rid of Norton took me ages bloody money grabbers

[ChatterRat]

Its fixed.

Norton have released an update. Run a Norton live update, and IE will be alive and well again.

[wordchild]

Yes it's fixed , phew! Thanks again for the the update.

[slipperylobster]

best of luck with getting rid of Norton took me ages bloody money grabbers

Get rid of Norton..and IE, as well.

They both have histories of malfunctioning. Avast is free, and no issues. Anyways, most people overdo the virus protection. I have had a few, but had no trouble cleaning them off. I stick with trusted websites, downloads and scan software before installing.

[ton port]

Hello,

Sorry for the trouble. I am Vineeth.

We have fixed this problem now. If you still see this, please run LiveUpdate until no more updates. That should fix the problem.

Thanks!

Vineeth

[thrilled]

I'm no expert but I've been working with windows products for nearly 20 years.Always headaches.And those anti virus

Sites they try to get by.I went and bought an iPad 2 years ago and not 1 problem.I kind of hate to say it but Apple

Seems to be on top of things.I know Apple products are double the price of Window products.But all and all it's worth

The extra money to not have the headaches.Just my opinion.Good Luck.

[Pib]

Yeap, i had the same problem today as I use Norton 360...IE11 on Win8.1 wouldn't fully open/stop responding. Didn't affect Chrome. Did some googling....tried a bunch of things related to IE11 in general such as using manual Windows commands to reset IE11, start it with no add-ons, etc., but none of them helped. Then stumbled upon the Norton blog talking about the issue which apparently started yesterday in an update.

Norton has fixed the problem and you just need to manually run LiveUpdate (i.e., click the LiveUpdate vs waiting for it to automatically occur on a periodic schedule) on Norton 360 to fix the problem which installs the fix. It sure fixed my problem.

[Pib]

Hello,

Sorry for the trouble. I am Vineeth and I am from the Norton Support team.

We have fixed this problem now. If you still see this, please run LiveUpdate until no more updates. That should fix the problem.

Thanks!

Vineeth

Norton Support

I see this was your first post. I'm guessing Norton Support must scan the internet blogs in general looking for issues regarding Norton products....they saw the issue on ThaiVisa although it's also talked in depth on the Norton blog and you (Vineeth/Norton Support) joined ThaiVisa just to help pass the word on the fix. Good support...Big Thanks.

Edited February 21, 2015 by Pib