thequietman Posted October 22, 2015 Share Posted October 22, 2015 My internet has gone to <deleted> this past 3 weeks or so and now the call quality on Skype is rubbish. Wife contacted TOT today and the lady confirmed that it is happening all over Thailand and not just in my area. So.............. anyone experiencing the same and is it affecting your work? Link to comment Share on other sites More sharing options...
Soutpeel Posted October 22, 2015 Share Posted October 22, 2015 Nope i have a TOT fiber optic connection at home and its fine... Link to comment Share on other sites More sharing options...
stoneyboy Posted October 22, 2015 Share Posted October 22, 2015 My TOT connection went bang at 9 am this morning,they've just been and restored my connection. Related who knows,probably not I've only recently changed over to fibre. Link to comment Share on other sites More sharing options...
Stocky Posted October 22, 2015 Share Posted October 22, 2015 My TOT speeds have been up and down like a whore's drawers since the end of September. Link to comment Share on other sites More sharing options...
Soutpeel Posted October 22, 2015 Share Posted October 22, 2015 (edited) My TOT connection went bang at 9 am this morning,they've just been and restored my connection. Related who knows,probably not I've only recently changed over to fibre. My Mrs saying a week or two ago that TOT are snowed under with fiber optic connection requests, i know when we got ours in, paid for everything, they gave us the switch and wifi box, but did say it would be 2 to 3 weeks before someone could be there to run the cable, and it was a little over 2 weeks before they turned up.....maybe the issues stem from the demand for the connections ? Edited October 22, 2015 by Soutpeel Link to comment Share on other sites More sharing options...
thequietman Posted October 22, 2015 Author Share Posted October 22, 2015 My TOT speeds have been up and down like a whore's drawers since the end of September. Its 8:40 in the evening and it takes 6 - 8 minutes for a page to load. What a crap company TOT really are. They never fail to disappoint. Link to comment Share on other sites More sharing options...
curtklay Posted October 22, 2015 Share Posted October 22, 2015 (edited) My TOT ADSL has been absolutely awful today. Can't connect to international sites at all. Usually 10Mbps and very stable. Did a speedtest on "testmy.net" and shows everybody with TOT is in the crapper. Strangely enough, ThaiVisa is faster than ever! Edited October 22, 2015 by curtklay Link to comment Share on other sites More sharing options...
siktir Posted October 22, 2015 Share Posted October 22, 2015 My TOT ADSL in Jomtien went to crap yesterday for mostly internationally hosted content / sites. Local content and locally cached sites normal. Speed test to bangkok servers i get 9.3 Mbps DL and 0.53 Mbps UL -- ping 23ms - normal figures since beginning of contract 2 yrs ago. Speed test to Singapore / Aust or US, i get 0.04 Mbps DL and 0.01 Mbps UL -- ping 1050ms - virtually unusable. Spoke to TOT this afternoon and they said they were not aware of any issues but will look into it and get back to me. Up until yesterday, apart from the occasional dropout, service had been quite reliable. Currently hotspotting from my phone via 3g. Link to comment Share on other sites More sharing options...
crazygreg44 Posted October 22, 2015 Share Posted October 22, 2015 I am sitting in the boonies and all I can do is pray and keep finger crossed when I start my email-check routine It usually is record-low speed on a saturday evening when all the gamers are stealing our contracted speeds . . . . Link to comment Share on other sites More sharing options...
crazygreg44 Posted October 22, 2015 Share Posted October 22, 2015 (edited) My TOT ADSL in Jomtien went to crap yesterday for mostly internationally hosted content / sites. Local content and locally cached sites normal. Speed test to bangkok servers i get 9.3 Mbps DL and 0.53 Mbps UL -- ping 23ms - normal figures since beginning of contract 2 yrs ago. Speed test to Singapore / Aust or US, i get 0.04 Mbps DL and 0.01 Mbps UL -- ping 1050ms - virtually unusable. Spoke to TOT this afternoon and they said they were not aware of any issues but will look into it and get back to me. Up until yesterday, apart from the occasional dropout, service had been quite reliable. Currently hotspotting from my phone via 3g. I am also tethering from my 3G phone hotspot. Strangely, i experienced a strong downfall from the internet speed in the past 32 hours. I am sitting in the boonies near Sisaket. I bought additional 1 Gigabyte because I thought my 6 Gigabyte had been used up (in 5 days they will be renewed). It's actually relieving to read that other people experience the same slowdown. So there is hope it will get fixed soon, and I don't have to pull the plug on my bathtub. Edited October 22, 2015 by crazygreg44 Link to comment Share on other sites More sharing options...
SS1 Posted October 22, 2015 Share Posted October 22, 2015 (edited) I just came to this forum to start a new thread, but after reading this might as well just post it here since it seems like you all are having a problem with TOT! I will be calling them tomorrow, because I refuse to pay a full months internet that has been unusable for the last month or so. My TOT speeds have been up and down like a whore's drawers since the end of September. Exactly same... since there was the "broken undersea cable" in the news or something, the international speeds have been terrible which makes the internet pretty much unusable. Out of all the sites, Facebook seems to be the worst (doesn't load anything and impossible to watch videos). It's really becoming a problem, because I need the internet every single day for studying and working at home. Might have to move to another condo, as TOT is the only one we are able to get to this building apparently. Anyone know of any updates with the undersea cable that was broken? Edited October 22, 2015 by SS1 Link to comment Share on other sites More sharing options...
Agent Sumo Posted October 22, 2015 Share Posted October 22, 2015 I just came to this forum to start a new thread, but after reading this might as well just post it here since it seems like you all are having a problem with TOT! I will be calling them tomorrow, because I refuse to pay a full months internet that has been unusable for the last month or so. My TOT speeds have been up and down like a whore's drawers since the end of September. Exactly same... since there was the "broken undersea cable" in the news or something, the international speeds have been terrible which makes the internet pretty much unusable. Out of all the sites, Facebook seems to be the worst (doesn't load anything and impossible to watch videos). It's really becoming a problem, because I need the internet every single day for studying and working at home. Might have to move to another condo, as TOT is the only one we are able to get to this building apparently. Anyone know of any updates with the undersea cable that was broken? Yeah I was having the Facebook problem too this week on True's 100 Mbps DOCSIS connection. Called engineers out and working just fine now, though. TOT are bloody terrible Link to comment Share on other sites More sharing options...
WitawatWatawit Posted October 22, 2015 Share Posted October 22, 2015 Don't worry - you might not have any internet to complain about soon. Those deadly hackers Anonymous are about to target the government over its single gateway plan. What they plan to do, I have no idea, but anyone with Twitter can check out anonymousasia. If what I hear is correct, then we could be in for some fun times, especially if you have any business with govt departments. Link to comment Share on other sites More sharing options...
thequietman Posted October 22, 2015 Author Share Posted October 22, 2015 There has to be interference here surely.............. FB,,,,,,,,boom......loads immediately. Youtube................boom........loads quickly. Popular websites used by the Thais........boom........load immediately. ThaiVisa, BBC, sites out side Thailand, SKYPE............. no boom.......... take forever to load. Surely I am not imagining this. I am one of the digital nomads people refer to and if this keeps up............I'm gone, sadly. Link to comment Share on other sites More sharing options...
siktir Posted October 22, 2015 Share Posted October 22, 2015 Don't worry - you might not have any internet to complain about soon. Those deadly hackers Anonymous are about to target the government over its single gateway plan. What they plan to do, I have no idea, but anyone with Twitter can check out anonymousasia. If what I hear is correct, then we could be in for some fun times, especially if you have any business with govt departments. I did think of this last night and thought maybe anonymous they got their time zones mixed up or set their alarms wrong.... Maybe TOT screwed down their firewall in preparation as anonymous warned several days ago cyber attacks would start Thursday. Link to comment Share on other sites More sharing options...
Eddy B Posted October 22, 2015 Share Posted October 22, 2015 (edited) It's not just TOT. I am on 3BB, 10 Mb line and it is lagging. Not only lagging but also for the last year they have cut me off 2-4 days before the bill is due to be payed. I could understand if the name was in a non-Thai persons name but it's not. My wife always always went the day was owed and payed at the shop. Now the bastards just sever your connection and when you have to go and pay, before the due date they leave you hanging for ages. Complete arse-wipe monkeys!!!! Edited October 22, 2015 by Eddy B Link to comment Share on other sites More sharing options...
Maybole Posted October 22, 2015 Share Posted October 22, 2015 My Skype connection to my daughter and grandweans in Chiangmai has been poor for about 5 days Link to comment Share on other sites More sharing options...
Thai at Heart Posted October 23, 2015 Share Posted October 23, 2015 Welcome to the single gateway I fear. Wife's brother works for tot. He has been told big changes to switching gear coming. Link to comment Share on other sites More sharing options...
Pib Posted October 23, 2015 Share Posted October 23, 2015 My True DOCSIS/Cable 15Mb plan is working fine...I'm in Bangkok Link to comment Share on other sites More sharing options...
canuckamuck Posted October 23, 2015 Share Posted October 23, 2015 My internet has been nearly unusable for the last couple of days. Long gaps in having a connection. Link to comment Share on other sites More sharing options...
snowgard Posted October 23, 2015 Share Posted October 23, 2015 (edited) Just made a TOT Pattaya speedtest some minutes ago: USA - Download 1.28 Mps, Upload 0.18 Mps UK - Download 0.39 Mps, Upload 0.09 Mps TH - Download 5.75 Mps, Upload 0.29 Mps Are they working at the single Internet gateway??? Edited October 23, 2015 by snowgard Link to comment Share on other sites More sharing options...
DTL2014 Posted October 23, 2015 Share Posted October 23, 2015 Like wise - my TOT fibre tested at .5mb download(basic service 800 baht) dtac 3g however was a whopping 10mb download. well done dtac -you show them how to maintain a service! true coverage not so good despite advertising 3g coverage for our area (koh phangan) Link to comment Share on other sites More sharing options...
Pib Posted October 23, 2015 Share Posted October 23, 2015 (edited) Just made a TOT Pattaya speedtest some minutes ago: USA - Download 1.28 Mps, Upload 0.18 Mps UK - Download 0.39 Mps, Upload 0.09 Mps TH - Download 5.75 Mps, Upload 0.29 Mps Are they working at the single Internet gateway??? Just for comparison to another ISP and Thailand location, I'm on a True DOCSIS/cable 15Mb/1.5Mb plan here in Bangkok. I don't really like using speedtest.net for internetational speed testing since the ping time and/or download speed can be easily fooled by local cache servers. Anyway, just for comparison here what I got using Speedtest.net to San Jose, USA; London, UK; and Bangkok, TH a few minutes ago. Also keep in mind there are different speedtest.net servers in most every city to run the test against and servers in the same city can have different speed/capacity capability...makes it harder to compare apples to apples unless using the same servers...but anyway, below is what I got. USA/San Jose: Ping 286ms / DL 16.25Mb / UL 1.55Mb UK/London: Ping 287ms / DL 2.09Mb / UL 1.39Mb TH/Bangkok: Ping 12ms / DL 21.32Mb / UL 1.67Mb Note: True DOCSIS includes DL speed "bursting" which increases the DL speed for short periods...usually longer than the speedtest interval of testing which is why you see DL speeds greater than my plan's advertised speed. Bursting is great for browsing...downloading small files...etc., since it supercharges your connection for a short period. Edited October 23, 2015 by Pib Link to comment Share on other sites More sharing options...
chmod777 Posted October 23, 2015 Share Posted October 23, 2015 I am on TOT Wi-Net and have experienced the same intermittent problems for the last month. Skype video calls are garbage half the time. Tempted to do some traceroute research but I am afraid of what I would find. Depressing that such a giant leap backward is being considered (already started?) after the connectivity improvements of the last few years. No, wait, it is not depressing - it is infuriating. Link to comment Share on other sites More sharing options...
Stocky Posted October 23, 2015 Share Posted October 23, 2015 I just came to this forum to start a new thread, but after reading this might as well just post it here since it seems like you all are having a problem with TOT! I will be calling them tomorrow, because I refuse to pay a full months internet that has been unusable for the last month or so. My TOT speeds have been up and down like a whore's drawers since the end of September. Exactly same... since there was the "broken undersea cable" in the news or something, the international speeds have been terrible which makes the internet pretty much unusable. Out of all the sites, Facebook seems to be the worst (doesn't load anything and impossible to watch videos). It's really becoming a problem, because I need the internet every single day for studying and working at home. Might have to move to another condo, as TOT is the only one we are able to get to this building apparently. Anyone know of any updates with the undersea cable that was broken? My understanding was that it was the fibre-optic exchange server in Songkhla, the one that connects with the various submarine cables, that had the problem at the end of September. Judging by my International connection speeds yesterday they're still having problems. There are five undersea cables that land at Songkhla so it's not a good place to have a problem. Link to comment Share on other sites More sharing options...
ronaldo0 Posted October 23, 2015 Share Posted October 23, 2015 2 weeks ago my TOT internet was shocking. Speeds were up and down like a yoyo. Called them and they came and checked it. Guy said it was my wiring in my house was no good!! Despite the fact my house is only 2 years old and built to a high standard. !! He left saying i needed to change the wires in my house and it would work . Rest of that day it was as per usual up and down. But since the next day it has been faster than ever and no problems at all !! Link to comment Share on other sites More sharing options...
Jeffkp Posted October 23, 2015 Share Posted October 23, 2015 I use Sinet here in Chiang Mai. No problems. However, when I use Skype I VPN into the US. Seems to be a better connection. Link to comment Share on other sites More sharing options...
johnmcc6 Posted October 23, 2015 Share Posted October 23, 2015 I live in the city near airport plaza. Signed up for T O T fibre. Took modem home. Next morning techies came, put it together and my computer goes like a rocket on all sites.(except those silly green ones). That was 3 months ago. T O T do not own the copper wires that handles many connections. One look at all the hash of wires hanging from the poles should explain a lot about crap connections. But fibre is great. Link to comment Share on other sites More sharing options...
Jeffkp Posted October 23, 2015 Share Posted October 23, 2015 May I ask how much you pay? Link to comment Share on other sites More sharing options...
Autonuaq Posted October 23, 2015 Share Posted October 23, 2015 not only TOT True adsl uses TOT too. bad connection bad dhcp European site bad to reach. sites reachable from very quick to unreachable. used several dhcp servers local and global. problem is some where in TOT network when switch to true move h data all runs smooth Link to comment Share on other sites More sharing options...
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