Help Accessing Thai Hotline

[Singsing]

Hey there. I'm trying to access the Thai Customs Customer Care center. I've found the website and phone number but I have no idea how to actually call it. It's only four numbers (1164). I've tried calling 011661164 but that does nothing.

Any ideas on how to dial this number effectively?

Website with the number, if you're interested: http://www.customscarecenter.com/index.php?mode=preview&lay=show&ac=article&Id=539607694

[BobTH]

Did you try dialing just 1164? Many numbers are abbreviated here.

[Seligne2]

Dial 1164

[ripstanley]

The Customs Department

1 Sunthornkosa Road, Klong Toey
Bangkok, 10110.
THAILAND.

Tel: 02 667 6000,

02 667 7000

Here is the English link

http://www.customs.go.th/wps/wcm/connect/custen/contactus/contractus

Calling from overseas try 00116626676000

[Singsing]

Hey guys. Thanks for responding. I am calling from the US. I tried calling the -6000 number earlier and spoke with someone who told me that I had called the wrong division, to call 1164. The only way I know to dial 1164 and reach Thailand is to dial 011661164. I have to at least dial out of my country and into Thailand, but it doesn't work.

Any thoughts?

Edited November 26, 2015 by Singsing

[stevenl]

The Customs Department

1 Sunthornkosa Road, Klong Toey

Bangkok, 10110.

THAILAND.

Tel: 02 667 6000,

02 667 7000

Here is the English link

http://www.customs.go.th/wps/wcm/connect/custen/contactus/contractus

Calling from overseas try 00116626676000

Yes. From within Thailand you can dial 1164, from outside +662 667 6000

[Singsing]

Strangely, when I dial that number, if I press "9" for English, no one answers. If I press "0", I get a human.

[KhunBENQ]

Quite sure none of these four digits service numbers can be called from abroad.

Not so different from comparable cases in other countries.

Strangely, when I dial that number, if I press "9" for English, no one answers. If I press "0", I get a human.

The only English speaker was still standing in the traffic jam

Your last post was from 9:31h Thai time.

When exactly did you call?

Your first post is from 3:27h Thai time.

You do no expect someone answering in the night?

[Lancashirelad]

So I think we can take from this that the international access number to contact the Thai Customs Customer Service Centre is +662 667 6000

and that if you call within Thai time office hours they answer the phone.

Edited November 29, 2015 by Lancashirelad