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Posted

For over a week now my ADSL is not linking and despite daily calls to TOT and even a visit to their office they claim that it is down all over Thailand. Is this for real? Does anyone else in Phuket have this problem. writing this on a 56k which works...but is soooooo sloooooow :o

Posted

You all go to their office in CENTRAL first floor and speak to the manager(sitting in a small attached office), that's what I did.

We've all bought a product for 24/7 and when their service is down for a week that means 25% less service but they are expecting us to pay 100%.

I did this a couple of times cause I was tired to hear:

-our staff comes tomorrow for check

-staff not work cause Princess comes to Phuket

-not enough staff

-I not speak English, solly Sir

-manager not stay, he go home, please come back tomollo

Gerd

Posted

After 19 days without ADSL the guy finally showed up - changed the modem and in 5 minutes It's back. 19 days wait for 5 minute repair. At least it is working now. Thanks for confirming that NO it is not broken all over Thailand.

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