My aversion started some years ago, when I arrived with all my copies, letters etc and there was a queue going halfway down soi 5... I stood there 5 minutes in the sun, queue didn't move, and I started to feel dizzy, I took all the paperwork straight to an agent. Another time they insisted I sit outside in the heat,,,, they had a couple of large fans, but I was still being dumped in a car park. I think agents are a blessing for us guys getting older. Not to mention those without the necessary money on deposit.