Its bloody annoying to be locked out of ones laptop due to a bug in the latest operating system. <deleted>. 

 

We spent 2 hours in Robinsons at the apple store and it still doesn't work. They told us to call back the technician in HKong. 

 

Apple used to be stable now its code base is becoming like Windows. Full of bug / problems. 

 

https://www.cnet.com/how-to/how-to-fix-the-macos-high-sierra-password-bug/

Login with root and no password, press login twice. 

Google root, HighSierra. 

4 hours ago, PoorSucker said:

Login with root and no password, press login twice. 

Google root, HighSierra. 

I looked at that. But after turning on the laptop the user name (my wifes name) is displayed and the guest user. There is no way that I can change the user to root. I tried entering root in the password but it doesn't work. We can't get past the login screen. 

 

When I was on the phone for 2 hours with the apple technician a message was displayed 'out of disc space'. 

 

I just clicked on the 'guest' user and was able to log on and safari was working. But there are no other icons on the desktop. 

 

If we send it to apple to fix and if they totally rebuild the laptop does that wipe clean iCloud files? This is the big question for us. We don't want to lose the files. 

 

Thanks for your opinion on all this

On 05/12/2017 at 10:18 AM, ghworker2010 said:

I looked at that. But after turning on the laptop the user name (my wifes name) is displayed and the guest user. There is no way that I can change the user to root. I tried entering root in the password but it doesn't work. We can't get past the login screen. 

 

When I was on the phone for 2 hours with the apple technician a message was displayed 'out of disc space'. 

 

I just clicked on the 'guest' user and was able to log on and safari was working. But there are no other icons on the desktop. 

 

If we send it to apple to fix and if they totally rebuild the laptop does that wipe clean iCloud files? This is the big question for us. We don't want to lose the files. 

 

Thanks for your opinion on all this

 

Depending on the repair, you may not lose any files on your Macbook. If that does happen, you have a Time Machine backup, right? If not...shame on you. 

 

You will not lose iCloud files, since they are not stored on your Macbook.

On 12/22/2017 at 8:50 AM, bubba said:

 

Depending on the repair, you may not lose any files on your Macbook. If that does happen, you have a Time Machine backup, right? If not...shame on you. 

 

You will not lose iCloud files, since they are not stored on your Macbook.

Its true, we didn't lose the files as they were on iCloud. 

thanks