Had a surprise when I bought new laptop yesterday- no port for fiber cable.

Tried to use Wi-Fi code didn't work, reset.router tried default code didn't work, wasted 45 minutes waiting for ais helpline-never got through.

Saw USB 3.0 to lan rj45 gigabit Ethernet adapter for windows online.

Will this solve my problem without decrease in speed?

Yes it will solve your problems. You will get better speeds as well.

 

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By the way you cannot connect fibre to an rj45. A normal cat 6 with rj45 will be fine.

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5 hours ago, orchidlady said:

Had a surprise when I bought new laptop yesterday- no port for fiber cable.

It would have been a complete surprise to ME if a laptop had a direct Fiber cable connection.

 

While you can now subscribe to Internet Service and have it delivered via Fiber, it's almost always converted to Ethernet or WiFi in the Consumer Router.

 

So hopefully you meant to write the new laptop lacked an "RJ45 Ethernet via side port directly or via a breakout cable".

 

As Forkinhades wrote above, if your laptop is truely sans an Ethernet Jack, then WiFi (connected to the router's WiFi Access Point) or an external USB-LAN RJ45 GigaBit Ethernet Adapter would be the way to go.

When you write WLAN did not work on your new notebook, did you try that WLAN on any other device (desktop, notebook, tablet, smartphone) to verify if the WLAN works correctly on those devices?

 

You can also try to make your smartphone to a WLAN hotspot, most smartphones allow this. Then you can try if the notebook can connect to the WLAN hotspot of your phone.

 

These procedures should help you to find out the real problem. Your fiber internet, the router or your new notebook.

So the cable I use for fiber is a cat 6 cable. That should connect into the gigabt

I bought the gigabit rj45 adapter and it works fine. Thanks for replies