happy chappie Posted April 30, 2018 Share Posted April 30, 2018 49 minutes ago, Bluespunk said: Those names are not similar. Apparently in Thai they are same,same....... Link to comment Share on other sites More sharing options...
robblok Posted April 30, 2018 Share Posted April 30, 2018 52 minutes ago, trainman34014 said: The way out works in my country is you give them your bank card and the money, no paper involved, the girl flashes your card on the side of her computer and types in the amount to your account details on the screen, receipt is printed by computer, you check it and leave....all done in three minutes ! The banking system in Thailand is like almost everything else....300 years out of date. Sounds outdated compared to what they do in Thailand.. here I can do the same in under a minute on the computer with Kasikorn no need to go to a bank. Where are you from ? 1 1 Link to comment Share on other sites More sharing options...
robblok Posted April 30, 2018 Share Posted April 30, 2018 22 minutes ago, stevenl said: I also think she didn't have the account number, so it was done by name. What is just a real stupid thing to do, I mean sending such a large amount of money without an account number.. is not a bright idea. 1 Link to comment Share on other sites More sharing options...
Popular Post NCC1701A Posted April 30, 2018 Popular Post Share Posted April 30, 2018 Thailand 4.0 3 Link to comment Share on other sites More sharing options...
Bluespunk Posted April 30, 2018 Share Posted April 30, 2018 (edited) 7 minutes ago, happy chappie said: Apparently in Thai they are same,same....... Really? Go figure. Ah well, back to class for me. Edited April 30, 2018 by Bluespunk Link to comment Share on other sites More sharing options...
mommysboy Posted April 30, 2018 Share Posted April 30, 2018 7 minutes ago, robblok said: What is just a real stupid thing to do, I mean sending such a large amount of money without an account number.. is not a bright idea. Agreed, but it shifts the burden of responsibility from the teller to the customer. It was most definitely the teller's responsibility. 1 1 Link to comment Share on other sites More sharing options...
NextStationBangkok Posted April 30, 2018 Share Posted April 30, 2018 Don't be waiting for some deposits, Because Farang last names don't match with Somchai's.... Link to comment Share on other sites More sharing options...
Happy Grumpy Posted April 30, 2018 Share Posted April 30, 2018 3 hours ago, webfact said: mistakenly put more than half a million baht in the wrong account because the first name was the same and the surname similar. Changing my name to Tittiporn Watchanananananankhul and hoping for the best. 1 1 Link to comment Share on other sites More sharing options...
mommysboy Posted April 30, 2018 Share Posted April 30, 2018 1 minute ago, Happy Grumpy said: Changing my name to Tittiporn Watchanananananankhul and hoping for the best. Somchai Smith! Link to comment Share on other sites More sharing options...
Popular Post TallGuyJohninBKK Posted April 30, 2018 Popular Post Share Posted April 30, 2018 At the end of the day -- unless the woman gave the bank the wrong account number or the wrong name, which I doubt -- it was the bank's fault and responsibility flat out. She may have contributed to the problem by perhaps not having the actual recipient account number she wanted. But even so, the bank should have either declined to make the transaction without the necessary sufficient info, or, if doing a transfer based on name only, been responsible to use the correct name they were given, not a similar sounding name. Close to right, but not right, is not good enough when it comes to banking transactions. Although in Thailand, you're probably lucky if you get close to right most of the time. And to add insult to injury, having the return of the funds fall to the guy who wrongly received them, instead of the bank retrieving the mis-sent funds, only adds insult to injury. A piss poor performance all the way round. 4 1 Link to comment Share on other sites More sharing options...
StayinThailand2much Posted April 30, 2018 Share Posted April 30, 2018 2 hours ago, jaltsc said: "Thai bank Krung Sri Ayudhya mistakenly put more than half a million baht in the wrong account because the first name was the same and the surname similar." The reason wasn't that the surname was similar. The reason was that the employee of the bank screwed up and didn't know how to perform his required duties. It's always someone or something else's fault, No one knows how to take responsibility and then rectify the error by improving the system. Agreed. Most probably just a stupid excuse - sounds better than: "Sorry, but our staff doesn't pay much attention to account details..." - How the bank can mix up 'Nisapha' and 'Suwapha' is beyond me. I've never heard that in another country the bank gives you a call, telling you: "Sorry, Mr. Robertson, but accidentally we transferred your money to Mr. Williamson's account, cause the names are just so similar..." 1 1 Link to comment Share on other sites More sharing options...
peperobi Posted April 30, 2018 Share Posted April 30, 2018 ??? Do they get only the name? No account number? Link to comment Share on other sites More sharing options...
scorecard Posted April 30, 2018 Share Posted April 30, 2018 57 minutes ago, Pib said: Well, the next time Khun Wanna goes to a bank to deposit money she needs to provide/know the account number to deposit to versus just giving the bank a person's name to transfer to. Lots of people with similar or even same name...can cause all kinds of errors. Agree and IMHO derelict and totally unprofessional for the bank to go ahead with this transfer. 1 1 Link to comment Share on other sites More sharing options...
scorecard Posted April 30, 2018 Share Posted April 30, 2018 13 minutes ago, StayinThailand2much said: Agreed. Most probably just a stupid excuse - sounds better than: "Sorry, but our staff doesn't pay much attention to account details..." - How the bank can mix up 'Nisapha' and 'Suwapha' is beyond me. I've never heard that in another country the bank gives you a call, telling you: "Sorry, Mr. Robertson, but accidentally we transferred your money to Mr. Williamson's account, cause the names are just so similar..." I wonder what action (if any) the HO of this bank has taken and what they have said to the local branch manager. 2 1 Link to comment Share on other sites More sharing options...
DrTuner Posted April 30, 2018 Share Posted April 30, 2018 And electronic transfer was not possible because .. ? 1 Link to comment Share on other sites More sharing options...
KhunBENQ Posted April 30, 2018 Share Posted April 30, 2018 (edited) 1 hour ago, scorecard said: Well why didn't the bank take a professional appraoch and quickly ask the deposit for an account number? Here I fully agree. They shouldn't have tried! They wanted to be nice and not send them away to get the correct details. Edited April 30, 2018 by KhunBENQ 2 Link to comment Share on other sites More sharing options...
robblok Posted April 30, 2018 Share Posted April 30, 2018 11 minutes ago, KhunBENQ said: Here I fully agree. They shouldn't have tried! They wanted to be nice and not send them away to get the correct details. I know that feeling all to well often i get not all the correct data from clients. Its annoying to keep asking them for stuff but its the best thing to do. Link to comment Share on other sites More sharing options...
off road pat Posted April 30, 2018 Share Posted April 30, 2018 4 hours ago, SABloke said: So your name is more relevant than your bank account number in the Thai banking system? "Laziness" comes to mind, .. a common occurrence in The Land Of Smiles !!! 1 Link to comment Share on other sites More sharing options...
Expatthailover Posted April 30, 2018 Share Posted April 30, 2018 (edited) 4 hours ago, KhunBENQ said: I disagree with the a number of posts. It's not simply the "banks fault" only. If I want to send such an amount (in particular): I should have the correct account number! (which the sender obviously didn't have). I read the transfer slip with name and account no. before signing (which is mandatory). How would this work in your country? Well the answers you will get are going to range from brilliant to perfect because everything back in the home country is perfect. Do keep up. The reality is that banking globally is on the nose. In australia there is a royal commission and even at this early stage the level of incompetence, irregularity and downright deceit are shocking everyone. Uk and ysa banks showed during the gfc they werent much better and little has changed. But for some ( not all ) a mistake highlighted at one thaibank brings a deluge of calls of incompetency across the entire thai banking system Strangely the thai banks were relatively unscathed by the gfc which speaks volumes. Like everything there are good and bad apples in every barrel. Why this is hard to accept for so many bewilders me. Edited April 30, 2018 by Expatthailover 2 Link to comment Share on other sites More sharing options...
Just Weird Posted April 30, 2018 Share Posted April 30, 2018 6 hours ago, SABloke said: So your name is more relevant than your bank account number in the Thai banking system? Obviously not. 1 Link to comment Share on other sites More sharing options...
tropo Posted April 30, 2018 Share Posted April 30, 2018 5 hours ago, robblok said: You won't get that information easy from Dutch banks either (and they do have it) only with a police report or something like that. There is such a thing as privacy. What I don't get in this story is why they just did not check the account number. Surely someone did not try to send money to someone else without an account number ? I was thinking that too. Surely people can't send money to a person without an account number, and with the account number, how can there be a mistake, even if the names are identical. 1 1 Link to comment Share on other sites More sharing options...
Just Weird Posted April 30, 2018 Share Posted April 30, 2018 5 hours ago, jaltsc said: "Thai bank Krung Sri Ayudhya mistakenly put more than half a million baht in the wrong account because the first name was the same and the surname similar." The reason wasn't that the surname was similar. The reason was that the employee of the bank screwed up and didn't know how to perform his required duties. It's always someone or something else's fault, No one knows how to take responsibility and then rectify the error by improving the system. Perhaps another reason may be that the depositor didn't know the account number of the account to be credited and when he signed the deposit slip confirming the transaction didn't notice the incorrect name. 1 Link to comment Share on other sites More sharing options...
Just Weird Posted April 30, 2018 Share Posted April 30, 2018 5 hours ago, ezzra said: You be surprised how little information the tellers and the bank staff for that matter has on their screens when it comes to where your monies go, apart from name and account number they have nothing showing, and if you want more info on a customer like address, ID number or god forbid a picture, you're up a stone wall faces... "...if you want more info on a customer like address, ID number or god forbid a picture, you're up a stone wall faces..." You mean the sort of information that you are not entitled to have? 1 Link to comment Share on other sites More sharing options...
scorecard Posted April 30, 2018 Share Posted April 30, 2018 4 minutes ago, tropo said: I was thinking that too. Surely people can't send money to a person without an account number, and with the account number, how can there be a mistake, even if the names are identical. In fact suely part of the teller's actions or process should be to insert the customer number which would bring up a name and the teller then checks that there's a match (account number matches the name written on the deposit document). If no match the teller should automatically hold everything and ask some questions... 1 Link to comment Share on other sites More sharing options...
Just Weird Posted April 30, 2018 Share Posted April 30, 2018 4 hours ago, mommysboy said: Of course it is the bank's fault! They sent it to an account holder with a different name. If the teller felt there was insufficient information, she could have declined the transaction; she really should have done this imo, since there was no account number given. If the depositor signed the deposit slip why should the cashier have to query it? 1 Link to comment Share on other sites More sharing options...
Just Weird Posted April 30, 2018 Share Posted April 30, 2018 (edited) 4 hours ago, Bluespunk said: Those names are not similar. Perhaps they are similar when written in Thai. Edited April 30, 2018 by Just Weird 1 Link to comment Share on other sites More sharing options...
Henrik Andersen Posted April 30, 2018 Share Posted April 30, 2018 Happens in every country But your guy's in here only think Thailand is wrong Link to comment Share on other sites More sharing options...
salavan Posted April 30, 2018 Share Posted April 30, 2018 5 hours ago, watcharacters said: I would definitely not be surprised after being told the banks keep no account records past 12 months. Now that did surprise me! Who told you that the banks don't keep records for more than a year that's interesting Link to comment Share on other sites More sharing options...
mommysboy Posted April 30, 2018 Share Posted April 30, 2018 3 hours ago, DrTuner said: And electronic transfer was not possible because .. ? The women who wanted to transfer the money was not an internet user- possibly. Link to comment Share on other sites More sharing options...
mommysboy Posted April 30, 2018 Share Posted April 30, 2018 1 hour ago, Just Weird said: If the depositor signed the deposit slip why should the cashier have to query it? Circular argument. It was the account selected by the teller of course. Ultimately the teller has to get the job right: just about everyone accepts that he/she selected the wrong account, and should have declined the transfer anyway as there was insufficient information,ie, no account number. The teller is at fault-end of. Link to comment Share on other sites More sharing options...
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