VFS Global Website down?

[ajarnrose]

I am applying for my partners UK visa for a christmas visit. 

 

I have already paid the 126USD fee. 

 

But because I am going on a Saturday I have to pay an extra premium fee and upload documents on to the VFS website. I registered and made an account, but one week later now I am ready to upload and pay .... It is not letting me log on so I reset my password and still doesn't work!

Then I just get messages saying INTERNAL ERROR.

I am now no longer getting emails to reset password to try again my account is locked.

 

What should I do? 

As I cannot find a local number to contact... if I want to contact someone about the situation is costs £5.48 to send an email. What on earth is this? 
We already paid for the appointment, the flights to Bangkok, the hotel while we are there... 

 

I do not want to cancel and get a refund on the original application and start a fresh.

Would they really turn us away if we ask to pay the premium service on the day at the place?  because we can't log on online??

 

[OJAS]

15 hours ago, ajarnrose said:

As I cannot find a local number to contact...

 

A Google search which I have just undertaken has revealed the following phone number for VFS Global's Bangkok office:-

 

02 263 9103