I am applying for my partners UK visa for a christmas visit. 

 

I have already paid the 126USD fee. 

 

But because I am going on a Saturday I have to pay an extra premium fee and upload documents on to the VFS website. I registered and made an account, but one week later now I am ready to upload and pay .... It is not letting me log on so I reset my password and still doesn't work!

Then I just get messages saying INTERNAL ERROR.

I am now no longer getting emails to reset password to try again my account is locked.

 

What should I do? 

As I cannot find a local number to contact... if I want to contact someone about the situation is costs £5.48 to send an email. What on earth is this? 
We already paid for the appointment, the flights to Bangkok, the hotel while we are there... 

 

I do not want to cancel and get a refund on the original application and start a fresh.

Would they really turn us away if we ask to pay the premium service on the day at the place?  because we can't log on online??

 

15 hours ago, ajarnrose said:

As I cannot find a local number to contact...

 

A Google search which I have just undertaken has revealed the following phone number for VFS Global's Bangkok office:-

 

02 263 9103