AIS Phone service change ?

[Max77]

Hi .

I bought an Android phone here in Thailand last year. Have AIS servce. Now I'm leaving to Cambodia. AIS doesnt work there. 

1.So do I have to have my phone unlocked before I go ? If so how?

2. Will I lose all my photos and documents and downloads  ? How can I prevent that?

I know these are naive questions but in the past I only used small cell phones . This is the first iphone ive owned.  

Appreciate any feedback 

Thanks 

 

[KneeDeep]

Android/iPhone? Which is it?

 

Since no one knows where you are or even the model of your phone, it's going to be hard to say.

 

Have you tried a SIM other than AIS in the phone to check if it is even locked in the first place?

[Max77]

I'm in Chiang Mai

And its a samsung galaxy J2 prime

Edited May 9, 2019 by Max77
Cm

[KneeDeep]

22 minutes ago, Max77 said:

I'm in Chiang Mai

And its a samsung galaxy J2 prime

 

Have you tried a SIM other than AIS in the phone to check if it is even locked in the first place?