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China's Huawei fights consumer fears at Thai smartphone expo


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China's Huawei fights consumer fears at Thai smartphone expo

by Patpicha Tanakasempipat, Jiraporn Kuhakan

 

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FILE PHOTO: The logo of Huawei is pictured at a mobile phone shop in Singapore, May 21, 2019. REUTERS/Edgar Su

 

BANGKOK (Reuters) - Chinese telecom giant Huawei Technologies battled back against consumer worries at a major smartphone expo in Thailand over the weekend, bringing in an army of salespeople to fight perceptions that a U.S. blacklist would hobble its phones.

 

Thailand Mobile Expo, a triannual event where brands and retailers slash prices and offer deals to ramp up sales, came nearly two weeks after a Reuters report that Alphabet Inc’s Google would suspend some business with Huawei.

 

Most Huawei phones run on Google’s Android operating system, and Google said it would no longer be able to provide software as a result of the U.S. ban.

 

To ease Thai consumers’ concerns, Huawei salespeople assured customers that existing products would not be affected. Every product display table also featured a Thai-language copy of the company’s May 20 statement, saying it would continue providing support for existing products.

 

But some shoppers remained concerned about being cut off from Android updates and possibly losing access to Google applications.

 

“I’m worried that the old phone won’t be able to get updates because of what happened with Huawei,” said Theerapong Jitjareonmanee, an existing Huawei smartphone user whose concerns held him back from buying more of the Chinese firm’s products at the expo.

 

According to research firm Canalys, Huawei held the third-largest market share for smartphones in Thailand in the last quarter of 2018, after Oppo and Samsung, with 73.4 percent growth from a year earlier. Thailand is Southeast Asia’s second-largest smartphone market.

 

Huawei has said it has been developing its own technology in case it is blocked from using Android.

 

Potential customer Kiathanaphat Boriboon, who came to the expo to buy Huawei’s P30 Pro smartphone, said he had confidence in the world’s second-largest smartphone maker.

 

“Personally I think Huawei will find solutions for their users. They will not leave the users with problems,” he said.

 

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-- © Copyright Reuters 2019-06-03
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I gave my (purchased in China) Huawei phone away a couple of years back...

 

The OS was so buggy that the impressive specs just couldn't compensate.  At the time, Huawei was new in LOS and I couldn't find anyone that would root it for me to get rid of the bloatware.  Most of which seemed to be related to Baidu, BTW.

 

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As American using a Huawei phone  I remain concerned that the American apps will not work. I bought the P30 lite a few weeks back after years of using an iPhone and I love it. So I'm sticking with the Huawei phone for now. Samsung has never impressed me their phones are buggy, as previously noted. 

 

When Trump announced his ban I bought a Huawei watch...

 

I teach many Chinese students and most of their parents work for Huawei Thailand. They are hardworking and gracious people. And their work ethic will eventually win out verses the Silicone valley laid back atmosphere that is Google... I think. 

 

I can't believe how easily Google is caving in to Trump and the fearmongers in the Republican and Democratic parties. Voting for the Republicans and Democrats is an exercise in futility. Until a strong third party emerges America will continue it's decline. 

 

One strong point of Apple is they don't cave in to the American government the way Google and Microsoft do. 

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25 minutes ago, sammieuk1 said:

They could try a 80% off sale but here it means 20% on so it looks like the phones will be toast ????

Your math is wrong.

 

If they had an eighty percent off sale, that would be more like a 140 percent sale here in Thailand.  Phones are higher than MSRP.  Why is that?  Why is everything in this country, LIST price?

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Just now, rabas said:

Your Chinese students must be quite bright, you managed to summarize every Chinese talking point in a single paragraph.

It isn't a Chinese talking point it's a global one. But of course we can always move to insults rather than actually having an honest discussion about failed American foreign policy. 

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10 hours ago, unamazedloso said:

I sold 3 huaweis and bought 3 samsungs because when thais tell you not to worry j worry. I assume there will be no more upgrades and value gone. The phones were great. Never had any issues and the best ive owned wothout a doubt but im not ready to trust a chinese os. Sorry huawei. Feel sorry for you.. new samsungs are glitchy as hell and fingerprint is terrible but used to them now so whatever....

I have a mate 20 pro huawei. It is the bedt phone ever. Camera great. There facial recognition works in a split of a second and never fails. 

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10 minutes ago, Dtaw said:

Use a Huawei product and all user data is sent to Beijing. Have a trip to China and some bad/critical/"illegal info" on your phone and you could find yourself rotting in a Chinese prison. 

I quite like China, and have nothing bad to say about it, last time I was there I received much less official attention than in Thailand or the UK. It they have interest in viewing my photos, music, messages, I have no problem with that.

(as long as they don't tell my girlfriend what they find)

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24 minutes ago, Dtaw said:

Use a Huawei product and all user data is sent to Beijing. Have a trip to China and some bad/critical/"illegal info" on your phone and you could find yourself rotting in a Chinese prison. 

And this is what the fuss with the USA is really all about. The technocrats working for the US, or their agents, cannot get info' from a Huawei device. China will not dance to the US tune.

 

It will not be long before everyone has to hand over their mobiles for data recording, to get into the US. Other countries will soon follow.

 

The US does not want anyone using a device that cannot be accessed for its data. It's the future; and it's coming to us soon.

 

 

Edited by owl sees all
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11 hours ago, bkkatl said:

One strong point of Apple is they don't cave in to the American government the way Google and Microsoft do.

Google & Microsoft are puppets for the USA government... I wonder how much info they share to the American security offices?

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14 hours ago, unamazedloso said:

I sold 3 huaweis and bought 3 samsungs because when thais tell you not to worry j worry. I assume there will be no more upgrades and value gone. The phones were great. Never had any issues and the best ive owned wothout a doubt but im not ready to trust a chinese os. Sorry huawei. Feel sorry for you.. new samsungs are glitchy as hell and fingerprint is terrible but used to them now so whatever....

Why? The current Huawei phones will keep working and updated. You wrote "Thais tell you", but that's wrong. Huawei guarantees that the current models will keep working and updated. 

 

Fingerprint sensor on Samsung phones are terrible? What model? I have a Samsung J7 Pro and the fingerprint sensor works good and fast. Regardless of that, my next phone will be a Huawei P30 Pro, since that is the best all round phone at this moment. Last Saturday on the mobile phone expo I bought a Huawei Nova 3i for my son. 

 

For all the people that say that Huawei copies technology: Huawei is lightyears ahead of the iPhone and slightly ahead of the Samsung's flagship phones. Huawei also uses their own cpu in most of their phones. 

 

The ONLY reason why Huawei is banned is because of Trump's silly trade war.

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3 hours ago, Dtaw said:

Use a Huawei product and all user data is sent to Beijing.

Yeah and a lot of US apps like Facebook do the same with even more user information. (Now you will tell me that you probably don't use Facebook 555).

 

Anyway, all people should know that ANY info that you don't want to share you should not keep on ANY electronic device which is connected to the internet. It's as simple as that. 

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I was going to purchase the Huawei Mate 20X but when the U.S. Government got Google to stop its services after August 15th. I backed away. No way will I take a chance that I will not be able to access the Goggle Apps, the Google Pay services and of course the necessary updates. If there is a resolution to this tit for tat trade dispute I will then purchase the Huawei as I think they make a great product that rivals and even exceeds like mobile phones from Apple and Samsung. I do like the 5000 baht price reduction that is in effect and I am hopeful it will drop even further.

Sent from my CMR-AL19 using Thailand Forum - Thaivisa mobile app

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1 hour ago, hotchilli said:

Google & Microsoft are puppets for the USA government... I wonder how much info they share to the American security offices?

Apple is not in a position to ban China/Asia, since they heavily depend on the manufacturing of their products in China/Asia, as well as sourcing a lot of parts from Asia.

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