seajae Posted September 7, 2021 Share Posted September 7, 2021 currently with dtac and have been for around 10 years, service is good but they keep re building their website and now I cant even log in to it to pay my monthly fee as it will not recognize my computer is using optic fibre to the computer, it keeps telling me I am using wifi when I am not so I cannot log in. I am really over all this garbage and want to move my number to a serice provider that works, will look at updating my phone as well so will look at packages. I rarely use my phone for internet and it is used basically for calls only, can member suggest/recommend a good provider 2 Link to comment Share on other sites More sharing options...
DrJoy Posted September 7, 2021 Share Posted September 7, 2021 I am with AIS from the past 4 yrs. Excellent coverage throughout Thailand, English speaking customer care. Bill provided in English. If you port your number to AIS they give you a fantastic deal and u can get a new phone. As you're in Suratthani, I suggest you to visit Central Plaza, Suratthani. 1 Link to comment Share on other sites More sharing options...
robblok Posted September 7, 2021 Share Posted September 7, 2021 If you have a Thai bank like Kasikorn and the banking app and dtac app you can just easily pay without having to go to their website. This is for post pay plans. 1 Link to comment Share on other sites More sharing options...
CharlieH Posted September 7, 2021 Share Posted September 7, 2021 MOVED TO Mobile Link to comment Share on other sites More sharing options...
KhunBENQ Posted September 7, 2021 Share Posted September 7, 2021 (edited) You can not login to their eservice?? https://www.dtac.co.th/en/mydtac/login.html I am not a DTAC customer, so can not continue. (I am at the PC with 3BB fiber internet) DTAC app on the phone? https://www.dtac.co.th/en/postpaid/payment.html Edited September 7, 2021 by KhunBENQ 1 Link to comment Share on other sites More sharing options...
pgrahmm Posted September 7, 2021 Share Posted September 7, 2021 I just pay DTAC off my BKK bank app....All that's required is my phone number & it goes in as a direct credit/payment.... It's instant, not even enough time to log out of the bank app before the payment is made & acknowledgment received.... I have no idea why you are even messing around in the DTAC app/website..... Link to comment Share on other sites More sharing options...
johng Posted September 7, 2021 Share Posted September 7, 2021 39 minutes ago, KhunBENQ said: You can not login to their eservice?? https://www.dtac.co.th/en/mydtac/login.html Works for me ToT fibre Link to comment Share on other sites More sharing options...
seajae Posted September 8, 2021 Author Share Posted September 8, 2021 (edited) 21 hours ago, KhunBENQ said: You can not login to their eservice?? https://www.dtac.co.th/en/mydtac/login.html I am not a DTAC customer, so can not continue. (I am at the PC with 3BB fiber internet) DTAC app on the phone? https://www.dtac.co.th/en/postpaid/payment.html The page I was being taken to so I could log in was not same as the one above, shortly after lodging a complaint with datc about the problem I was having they messaged me & apologized telling me that there had been an error on the updated website/link but it had been fixed. Thanks for all the replies Edited September 8, 2021 by seajae Link to comment Share on other sites More sharing options...
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