IvorBiggun2 Posted October 21, 2021 Share Posted October 21, 2021 (edited) Being somewhat illiterate about mobile phones my daughter declared she could sort out my problems. So I gave her the chance. Unfortunately she didn't and my android appears all messed up. Most of my passwords etc are now useless and she's deleted about half my apps. Simple question. Is there a chance I can get all the errors corrected and have the phone put back to how it was? Thank you. Edited October 21, 2021 by IvorBiggun2 Link to comment Share on other sites More sharing options...
JustAnotherHun Posted October 21, 2021 Share Posted October 21, 2021 Sounds as if your daughter reseted your mobile. If so, your passwords and installed apps are lost and you have to setup your device again. 1 Link to comment Share on other sites More sharing options...
IvorBiggun2 Posted October 21, 2021 Author Share Posted October 21, 2021 1 minute ago, JustAnotherHun said: Sounds as if your daughter reseted your mobile. If so, your passwords and installed apps are lost and you have to setup your device again. The big question. How do I get that done? Link to comment Share on other sites More sharing options...
userabcd Posted October 21, 2021 Share Posted October 21, 2021 (edited) If you remember the apps you can reinstall them again from play store, but hope you remember the passwords to access the apps again. Edited October 21, 2021 by userabcd Link to comment Share on other sites More sharing options...
sungod Posted October 21, 2021 Share Posted October 21, 2021 too late for last time, but going forward you can back up https://support.google.com/android/answer/2819582?hl=en Link to comment Share on other sites More sharing options...
Popular Post thaitom Posted October 21, 2021 Popular Post Share Posted October 21, 2021 This where an Iphone comes in....... Easy , user friendly . once you go Iphone you will never go back. 5 Link to comment Share on other sites More sharing options...
scubascuba3 Posted October 21, 2021 Share Posted October 21, 2021 Apps install again easy enough, go on playstore apps you should be able to see the apps you installed before. I take a screen shot of my screens, so i can easy see the apps and position, i also save web pages to home screen Link to comment Share on other sites More sharing options...
JustAnotherHun Posted October 21, 2021 Share Posted October 21, 2021 6 minutes ago, IvorBiggun2 said: The big question. How do I get that done? If your daughter has resetted the mobile to factory settings, you just have to log in to your Google account and Playstore. Then you reinstall the apps you like and - if necessairy - set new passwords. It's the same procedure you have with a complete new mobile. 2 Link to comment Share on other sites More sharing options...
The Hammer2021 Posted October 21, 2021 Share Posted October 21, 2021 11 minutes ago, IvorBiggun2 said: The big question. How do I get that done? Has she or has she not deleted your apps? If not she has not reset your password. Please identify what apps have disappeared and which have remained. State which phone you have Link to comment Share on other sites More sharing options...
IvorBiggun2 Posted October 21, 2021 Author Share Posted October 21, 2021 (edited) 54 minutes ago, The Hammer2021 said: Has she or has she not deleted your apps? If not she has not reset your password. Please identify what apps have disappeared and which have remained. State which phone you have She SAYS she reset the password. It's a Redmi Note8. Dunno what apps she's removed being as she's added some of her own and moved mine around. So I don't know what's gone etc. Would I just be better off and buy a new phone? Edited October 21, 2021 by IvorBiggun2 1 Link to comment Share on other sites More sharing options...
scubascuba3 Posted October 21, 2021 Share Posted October 21, 2021 2 minutes ago, IvorBiggun2 said: She SAYS she reset the password. It's a Redmi Note8 She probably means she did a factory reset, back to settings when new, just look for the apps you want and install again, not complicated Link to comment Share on other sites More sharing options...
IvorBiggun2 Posted October 21, 2021 Author Share Posted October 21, 2021 Just now, scubascuba3 said: She probably means she did a factory reset, back to settings when new, just look for the apps you want and install again, not complicated She's messed things up and I can't access LINE. Link to comment Share on other sites More sharing options...
KhunLA Posted October 21, 2021 Share Posted October 21, 2021 You may have already 'auto' backed up your phone, and signing back in may sort it out. May ... Good Luck Link to comment Share on other sites More sharing options...
scubascuba3 Posted October 21, 2021 Share Posted October 21, 2021 (edited) 6 minutes ago, IvorBiggun2 said: She's messed things up and I can't access LINE. With Line you should have ensured ID was set up, email etc before doing reset, same problem if you lose the phone. If no choice set up a new Line and live and learn Edited October 21, 2021 by scubascuba3 Link to comment Share on other sites More sharing options...
JustAnotherHun Posted October 21, 2021 Share Posted October 21, 2021 8 minutes ago, IvorBiggun2 said: Would I just be better off and buy a new phone? If she did a factory restore you HAVE a "new" mobile. If you don't recall your LINE- pw, create a new account. 1 Link to comment Share on other sites More sharing options...
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