The ssa.gov website says that person who is applying for survivor's benefits cannot do so online, but must call the SSA.  Does that mean for a US expat appyling for survivor's benefits should call Manila?

 

 

Due to late mail here, I missed reporting my mother still being alive. This was 8 years ago. What a nightmare. I think I started with Manila, but ended up getting routed through several different people in the US. Took maybe a year to get her payments reinstated.

 

Having to call during their hours was tough. When accessing their websites, it's sometimes necessary to use a vpn to make look like you are in the US.

 

My initial interactions with Manila were very good.