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AIS to Compensate Customers Affected by Service Disruption


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BANGKOK, Feb 15 (TNA) – The National Broadcasting and Telecommunications Commission (NBTC) ordered Advanced Info Service (AIS) to explain the one-hour-long disruption of its mobile phone and internet services on Valentine's Day as the company will compensate customers for. the incident.

 

The mobile phone and internet connection of AIS customers was out of service in some areas from 7.30am to 8.30am yesterday. The incident made the top Twitter hashtag in the country.

 

Trairat Wiriyasirikul, acting secretary-general of the NBTC, said the NBTC office convened AIS to clarify the issue and report its solutions today and compensation for affected customers.

 

Full story: https://tna.mcot.net/english-news-883359

 

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-- © Copyright TNA 2022-02-15
 

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36 minutes ago, CelticBhoy said:

". . . internet connection of AIS customers was out of service in some areas from 7.30am to 8.30am yesterday"

An hour! You would think it was the end of the world!

I'll bet very few of those moaning were the over 50's.

Kids do online learning at the moment. My oldest one started at 8 yesterday.

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