Troy Tempest Posted April 8, 2022 Share Posted April 8, 2022 Dear All, I have an HP Pavillion laptop on which the keyboard has suddenly started behaving badly (some keys work intermittently and some have stopped working altogether). The battery is also Kaput! This happened suddenly. It is a decent spec.... i7 Intel processor, 16Gb Ram, 1 Tb SSD, so I am reluctant to get rid, but am finding it impossible to contact HP to order replacement parts. Any ideas?......If you think it's not worth fixing can anyone suggest a decent replacement...16-32Gb Ram, 1 Tb SSD, i7 or i9 Chip? I mostly use it for business and streaming TV....Not interested in Gaming, etc. Many thanks in advance! Link to comment Share on other sites More sharing options...
Popular Post FritsSikkink Posted April 8, 2022 Popular Post Share Posted April 8, 2022 Depends where you are, in Bangkok: Fortune Town, MRT station Rama 9 3 Link to comment Share on other sites More sharing options...
The Hammer2021 Posted April 8, 2022 Share Posted April 8, 2022 Tuc com Link to comment Share on other sites More sharing options...
Troy Tempest Posted April 8, 2022 Author Share Posted April 8, 2022 6 minutes ago, FritsSikkink said: Depends where you are, in Bangkok: Fortune Town, MRT station Rama 9 Thanks Frits!....Unfortunately I am on Samui and there are few reliable repair shops here! The lady I normally use was having trouble finding genuine parts also, but she has Covid now so looking for alternatives. I have looked on Lazada, but the parts offered are all from "Overseas" (Normally means China for computer stuff) and they are "compatibles" not genuine HP components!....Wouldn't waste my time and money on them! Link to comment Share on other sites More sharing options...
Troy Tempest Posted April 8, 2022 Author Share Posted April 8, 2022 10 minutes ago, The Hammer2021 said: Tuc com Thanks for your reply TH, but what is Tuc com? 1 Link to comment Share on other sites More sharing options...
KannikaP Posted April 8, 2022 Share Posted April 8, 2022 (edited) 47 minutes ago, Troy Tempest said: I mostly use it for business and streaming TV....Not interested in Gaming, etc. That depends on what 'business' you use it for. Streaming TV, email, Office etc can be done from almost ANY PC these days. Can be done on your phone or tablet. i7 or i9 are a bit over the top. And if an HP has gone tits up after only three years, steer clear of them. Edited April 8, 2022 by KannikaP 2 Link to comment Share on other sites More sharing options...
Mike Teavee Posted April 8, 2022 Share Posted April 8, 2022 (edited) 26 minutes ago, Troy Tempest said: Thanks for your reply TH, but what is Tuc com? It's Tukcom e.g. https://tukcom.com/ - not sure if there's one on Samui. Edited April 8, 2022 by Mike Teavee 1 Link to comment Share on other sites More sharing options...
Popular Post Peterw42 Posted April 8, 2022 Popular Post Share Posted April 8, 2022 (edited) 29 minutes ago, Troy Tempest said: Thanks Frits!....Unfortunately I am on Samui and there are few reliable repair shops here! The lady I normally use was having trouble finding genuine parts also, but she has Covid now so looking for alternatives. I have looked on Lazada, but the parts offered are all from "Overseas" (Normally means China for computer stuff) and they are "compatibles" not genuine HP components!....Wouldn't waste my time and money on them! Where do you think the HP branded parts come from ?? They come from the same Chinese factory that makes the replacement parts. Your whole laptop is made of parts made in Chinese factories. HP will put one in a HP box and sell it to you for extra, but its basically the same product from the same factory. Edited April 8, 2022 by Peterw42 2 1 Link to comment Share on other sites More sharing options...
Troy Tempest Posted April 8, 2022 Author Share Posted April 8, 2022 7 minutes ago, Mike Teavee said: It's Tukcom e.g. https://tukcom.com/ - not sure if there's one on Samui. Thanks Mike! No there isn't one here but I will give them a call. Link to comment Share on other sites More sharing options...
Digitalbanana Posted April 8, 2022 Share Posted April 8, 2022 I got my last spare keyboard replacement for an HP Pavilion on Aliexpress. Link to comment Share on other sites More sharing options...
Peterw42 Posted April 8, 2022 Share Posted April 8, 2022 5 minutes ago, Troy Tempest said: Thanks Mike! No there isn't one here but I will give them a call. Tukcom doesn't sell stuff, They are shopping malls that house individual shops, mostly IT, phones etc. Like Central shopping malls 1 Link to comment Share on other sites More sharing options...
Troy Tempest Posted April 8, 2022 Author Share Posted April 8, 2022 1 minute ago, Peterw42 said: Tukcom doesn't sell stuff, They are shopping malls that house individual shops, mostly IT, phones etc. Like Central shopping malls Thanks Peter.....I know that now I have checked them out.....the nearest one to me is in Pattaya!...... Might be a good excuse for a trip.....After Songkran of course! 1 Link to comment Share on other sites More sharing options...
KannikaP Posted April 8, 2022 Share Posted April 8, 2022 6 minutes ago, Troy Tempest said: Thanks Peter.....I know that now I have checked them out.....the nearest one to me is in Pattaya!...... Might be a good excuse for a trip.....After Songkran of course! Just buy a new PC from a reputable company like Invade. 1 Link to comment Share on other sites More sharing options...
Havefunme Posted April 8, 2022 Share Posted April 8, 2022 Skip tukcom if your going to travel Bangkok: Fortune Town, MRT station Rama 9 is your best bet . I was looking for an Intel nuc nowhere in Pattaya but fortune Town had it and all the accessories to go with it. Oh I live in Pattaya so yea tukcom is just mostly phones now . 1 1 Link to comment Share on other sites More sharing options...
snowgard Posted April 8, 2022 Share Posted April 8, 2022 Lazada have everything!!! And youtube instruct you how to change it. 1 Link to comment Share on other sites More sharing options...
Troy Tempest Posted April 8, 2022 Author Share Posted April 8, 2022 10 minutes ago, KannikaP said: Just buy a new PC from a reputable company like Invade. Thanks K....Yep!...I already decided to get a new one and when/if I ever get the HP fixed that can be the Emergency GOTO! 1 Link to comment Share on other sites More sharing options...
KannikaP Posted April 8, 2022 Share Posted April 8, 2022 23 minutes ago, Troy Tempest said: Thanks K....Yep!...I already decided to get a new one and when/if I ever get the HP fixed that can be the Emergency GOTO! Not if it's <deleted>! 1 Link to comment Share on other sites More sharing options...
Troy Tempest Posted April 8, 2022 Author Share Posted April 8, 2022 (edited) 16 minutes ago, Havefunme said: Skip tukcom if your going to travel Bangkok: Fortune Town, MRT station Rama 9 is your best bet . I was looking for an Intel nuc nowhere in Pattaya but fortune Town had it and all the accessories to go with it. Oh I live in Pattaya so yea tukcom is just mostly phones now . Many thanks for the info! Guess I'll have to invent another excuse to visit Patts! Edited April 8, 2022 by Troy Tempest 2 Link to comment Share on other sites More sharing options...
KannikaP Posted April 8, 2022 Share Posted April 8, 2022 (edited) 15 minutes ago, Havefunme said: Skip tukcom if your going to travel Bangkok: Fortune Town, MRT station Rama 9 is your best bet . I was looking for an Intel nuc nowhere in Pattaya but fortune Town had it and all the accessories to go with it. Oh I live in Pattaya so yea tukcom is just mostly phones now . I have two NUCs, really good. Now looking at Asus or Beelink Ryzen mini jobbies. WHY? Cos I can! LOL Edited April 8, 2022 by KannikaP 1 Link to comment Share on other sites More sharing options...
Bruno123 Posted April 8, 2022 Share Posted April 8, 2022 6 minutes ago, Troy Tempest said: Thanks K....Yep!...I already decided to get a new one and when/if I ever get the HP fixed that can be the Emergency GOTO! What's the part number? e.g. 24F18EA Link to comment Share on other sites More sharing options...
Troy Tempest Posted April 8, 2022 Author Share Posted April 8, 2022 2 minutes ago, Bruno123 said: What's the part number? e.g. 24F18EA I don't have that currently Bruno as the laptop is still at the repair shop and they are now in home isolation due to Covid! ..... Decided to buy new anyway as can't wait for repair! 1 Link to comment Share on other sites More sharing options...
KannikaP Posted April 8, 2022 Share Posted April 8, 2022 1 Link to comment Share on other sites More sharing options...
Popular Post The Hammer2021 Posted April 8, 2022 Popular Post Share Posted April 8, 2022 1 hour ago, Troy Tempest said: Thanks for your reply TH, but what is Tuc com? The main outlet for IT related and media technology related hardware and software in Pattaya. It has equivalent in most Thai cities- a whole mall dedicated to IT, Media, Multimedia hardware and software needs. BTW Google is an on line search engine. 1 2 Link to comment Share on other sites More sharing options...
clivebaxter Posted April 8, 2022 Share Posted April 8, 2022 (edited) Similar HP model less than 3 years old, battery went after just over a year HP said no have, bought off lazada, lasted 3 months. Then right click broke, then hard drive has a problem after that the screen starts flickering different colours, gave up and bought a Mac air book. HP are on the Line app, about as useful as their products, but they will give you supplier names, none of which had a battery in stock, on a model 18 months old! Edited April 8, 2022 by clivebaxter 1 Link to comment Share on other sites More sharing options...
Troy Tempest Posted April 8, 2022 Author Share Posted April 8, 2022 (edited) 16 minutes ago, The Hammer2021 said: The main outlet for IT related and media technology related hardware and software in Pattaya. It has equivalent in most Thai cities- a whole mall dedicated to IT, Media, Multimedia hardware and software needs. BTW Google is an on line search engine. BTW I know what Google is, but it helps when the thing you are looking for is spelled correctly!....I tried your spelling "Tuc com" and got this: Thanks again! Edited April 8, 2022 by Troy Tempest 2 Link to comment Share on other sites More sharing options...
dddave Posted April 8, 2022 Share Posted April 8, 2022 1 hour ago, Troy Tempest said: Thanks Frits!....Unfortunately I am on Samui and there are few reliable repair shops here! The lady I normally use was having trouble finding genuine parts also, but she has Covid now so looking for alternatives. I have looked on Lazada, but the parts offered are all from "Overseas" (Normally means China for computer stuff) and they are "compatibles" not genuine HP components!....Wouldn't waste my time and money on them! I bought both a keyboard and battery for a 5 year old HP Pavillion on Lazada. Keyboard is fine though difficult to install. The battery died after 6 months. 1 Link to comment Share on other sites More sharing options...
blackshadow Posted April 8, 2022 Share Posted April 8, 2022 1 hour ago, Troy Tempest said: Thanks for your reply TH, but what is Tuc com? big shop in pattaya... it actually is called TUTKOM 1 1 Link to comment Share on other sites More sharing options...
Troy Tempest Posted April 8, 2022 Author Share Posted April 8, 2022 (edited) 19 minutes ago, clivebaxter said: Similar HP model less than 3 years old, battery went after just over a year HP said no have, bought off lazada, lasted 3 months. Then right click broke, then hard drive has a problem after that the screen starts flickering different colours, gave up and bought a Mac air book. HP are on the Line app, about as useful as their products, but they will give you supplier names, none of which had a battery in stock, on a model 18 months old! Thanks Clive.....I have already pretty much given it up as a "Dead Duck".....If I ever to manage to get it fixed it will join a few others in the wardrobe!.....Emergency Use Only! Edited April 8, 2022 by Troy Tempest 1 Link to comment Share on other sites More sharing options...
blackshadow Posted April 8, 2022 Share Posted April 8, 2022 14 minutes ago, Troy Tempest said: BTW I know what Google is, but it helps when the thing you are looking for is spelled correctly!....I tried your spelling "Tuc com" and got this: Thanks again! because it is spelt tutkom 1 1 Link to comment Share on other sites More sharing options...
Troy Tempest Posted April 8, 2022 Author Share Posted April 8, 2022 (edited) 22 minutes ago, blackshadow said: because it is spelt tutkom Actually I did find it and it is spelt like this: Tukcom | IT & Shopping Mall Thanks again to all for your help! It seems that Laptops are subject to "planned obsolescence" just like many cars and "white goods" were! Edited April 8, 2022 by Troy Tempest 2 Link to comment Share on other sites More sharing options...
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