Lazada Getting More Devious

[Mark1066]

7 minutes ago, possum1931 said:

My difficulty is actually logging in most times it is OK, about 1 in 5 times it is not and I have to go through security checks and get a one time security no. This is despite being a regular customer for many years and using the same email and password. This company sure sucks badly.

I've never had that problem. I have had numerous issues with Lazada though, like being told my browsing activity was unusual just because I clicked on more than one or two items in a minute, then being asked to complete a captcha that doesn't work.

[Liverpool Lou]

1 hour ago, Mark1066 said:

The worst thing about Lazada is they won't publish reviews that mention counterfeit goods on their website, which is a massive red flag as far as I'm concerned.

Is there any comparable site that does publish counterfeit item reports?

[userabcd]

Hehe, received an item I returned as it was not according to spec or the details of what I oredered. Paid cash with COD. Lazada authorized the return and refunded the amount to my wallet, all of 232 baht.

 

Now they want me to go through KYC before I get access to the cash I paid to them.

[lopburi3]

1 minute ago, Mark1066 said:

Okay but if you have a locally issued debit card then I don't see your problem. I wasn't aware you can't use bank transfers any more - they don't offer that Airpay option now then?

They had 3 banks with direct payment - click and go to bank logon and make payment - very easy and no copy/past required.  It is still listed as a method on how to pay page so might return but last week was not an option and was lost for a few days (Bangkok Bank only) last month.  As for debit cards most are not usable out of the box for mail order (and BBL normal card not accepted many places).  Not sure what Airpay is but suspect smart phone app?  Do not use phone for any financial things (in fact have reverted to feature phone/Nokia).  Prefer looking at people than phone (although admit masks have not made that as interesting as previously).

[Mickeymaus]

I always put the products I like to compare in respect of the price in the basket and then I press checkout (without buying them). Then you see the total costs. 

 

In respect of fake items and fake reviews  - it is very bad that Lazada doesn't seem to care much. Yesterday I looked for 1 TB SSDs for about 1000 Baht ????????????. Many 5 star ratings. Genuine products that had on all images the same serial number ????????????. 

[The Fugitive]

13 minutes ago, possum1931 said:

My difficulty is actually logging in most times it is OK, about 1 in 5 times it is not and I have to go through security checks and get a one time security no. This is despite being a regular customer for many years and using the same email and password. This company sure sucks badly.

After my AliExpress account was hacked I now want to receive OTP's each and every time. Using different passwords for my various accounts is important too. 

[Mark1066]

7 minutes ago, Liverpool Lou said:

Is there any comparable site that does publish counterfeit item reports?

Honestly. I really don't know because Lazada is the only site on which I've encountered this issue. However, I do know from personal experience and observation that they used to publish such reviews and then started rejecting them.

[Mark1066]

2 minutes ago, lopburi3 said:

They had 3 banks with direct payment - click and go to bank logon and make payment - very easy and no copy/past required.  It is still listed as a method on how to pay page so might return but last week was not an option and was lost for a few days (Bangkok Bank only) last month.  As for debit cards most are not usable out of the box for mail order (and BBL normal card not accepted many places).  Not sure what Airpay is but suspect smart phone app?  Do not use phone for any financial things (in fact have reverted to feature phone/Nokia).  Prefer looking at people than phone (although admit masks have not made that as interesting as previously).

I'm not sure what Airpay was - I just remember it was the only option I could find to pay when I first bought something from Shopee a few years ago. I transferred money to the Airpay account then uploaded the receipt.

[Liverpool Lou]

2 minutes ago, Mark1066 said:

10 minutes ago, Liverpool Lou said:

Is there any comparable site that does publish counterfeit item reports?

Honestly. I really don't know because Lazada is the only site on which I've encountered this issue. However, I do know from personal experience and observation that they used to publish such reviews and then started rejecting them.

Perhaps it's a defamation issue when it comes to anonymous  claims of counterfeits that cannot be confirmed as genuine?    

[Rimmer]

An inflammatory post has been removed

[Mark1066]

Just now, Liverpool Lou said:

Perhaps it's a defamation issue when it comes to anonymous  claims of counterfeits that cannot be confirmed as genuine?    

I guess it could be but in my case I provided them with clear evidence from the manufacturer regarding the products in question.

[Liverpool Lou]

Just now, Mark1066 said:

2 minutes ago, Liverpool Lou said:

Perhaps it's a defamation issue when it comes to anonymous  claims of counterfeits that cannot be confirmed as genuine?    

I guess it could be but in my case I provided them with clear evidence from the manufacturer regarding the products in question.

Was your claim posted anonymously?

[Mickeymaus]

6 minutes ago, Mark1066 said:

Honestly. I really don't know because Lazada is the only site on which I've encountered this issue. However, I do know from personal experience and observation that they used to publish such reviews and then started rejecting them.

You can report them (press the 3 dots in the upper right corner).

[Mark1066]

1 minute ago, Liverpool Lou said:

Was your claim posted anonymously?

I tried to post the review from my account when I was logged in but it was immediately rejected with some garbled message about counterfeit goods.

[Mark1066]

3 minutes ago, Mickeymaus said:

You can report them (press the 3 dots in the upper right corner).

Yes but I thought it was wrong of them to prevent people from warning other customers about counterfeit goods. Even after involving the manufacturer in my case, all they did was remove the one item I complained about. The vendor was allowed to continue advertising (and presumably sell) other counterfeit goods in his Lazada store.

[Mickeymaus]

1 minute ago, Mark1066 said:

Yes but I thought it was wrong of them to prevent people from warning other customers about counterfeit goods. Even after involving the manufacturer in my case, all they did was remove the one item i complained about. The vendor was allowed to continue advertising (and presumably sell) other counterfeit goods in his Lazada store.

Certain products like phones, tablets, SSDs, SD Cards I would only buy at known sellers like JIB, or the producer. 

[Nong Khai Man]

2 hours ago, lopburi3 said:

Except you can not use a foreign issued card. 

That's CORRECT, They wouldn't Accept my Halifax Debit Card....Pr***s !!

[Seppius]

Anyone brought an Air Fryer from Lazada? some good deals on there

[snowgard]

I use Lazada a lot from the beginning. When it belonged to the germany Rocket Internet Group it was much much more better. It was very easy to find the cheapest price because it not gived all this fake offers. One item - one price!!! And there was a phantastic Support for customers. 

After Alibaba bought it, it's all gone lost. Now you need a half hour or longer for find the cheapest item with all the fake offers and Alibaba do nothing about it. 

But still it's more easy to find items what you never will find in your city.

[lemonjelly]

Need to be careful with Lazada, often the price shown doesn’t match the photo, but one of the options instead, whether that be a smaller size or an accessory to what’s in the photo. Another gripe; the vendors interpretation of “leather”, it usually isn’t 

[Nong Khai Man]

I Have Over the Years ordered MANY Products off Lazada, ALL ....COD I've Rejected a Few at my gate as the last one I Ordered was a Pack of 10 Gillette Mach 3 Razor blades for the INCREDIBLE Price of 59 Baht !!!!!! ( Because the Seller had told me I Could OPEN It to check if it was the correct product before I paid ) when the Courier arrived he wouldn't let me Do that until I'd Paid,So I Rejected it....NOW Lazada will NOT let me order ANYTHING on COD Even though it says I Can on the order when I Go to BUY Now it just says CANNOT pay for this item COD & Gives me the ways I Can Pay,With RABBIT Pay on the top of the list...Phoned Customer service & The Staff said " You'll have to Open a Lazada Wallet " in 7-11 & You'll need you're PASSPORT To do that.....So Ain't shopped on Lazada for about 3 Months ( Counting ) Now.....F'Em !!

[Nong Khai Man]

11 minutes ago, Seppius said:

Anyone brought an Air Fryer from Lazada? some good deals on there

Beware.....Chips DON'T Taste the same as Deep Fried Chips....

[Mark1066]

Just now, Nong Khai Man said:

Beware.....Chips DON'T Taste the same as Deep Fried Chips....

Someone gave me an air fryer and I wasn't impressed. Also the handle broke off the metal basket the first time I tried to use it for chips.

[Sparktrader]

12 hours ago, dddave said:

That's a B20 jump.

20 baht is a lot of money

[Mark1066]

18 minutes ago, Sparktrader said:

20 baht is a lot of money

It's a 20% increase in this case, which I'd consider sizeable.

[Sparktrader]

Just now, Mark1066 said:

It's a 20% increase in this case, which I'd consider sizeable.

Shop elsewhere.

[Mark1066]

Just now, Sparktrader said:

Shop elsewhere.

I do but that's hardly relevant to this discussion.

[Sparktrader]

4 minutes ago, Mark1066 said:

I do but that's hardly relevant to this discussion.

What is relevant? People want stuff dirt cheap. Businesses have to make money.

[Mark1066]

6 minutes ago, Sparktrader said:

What is relevant? People want stuff dirt cheap. Businesses have to make money.

The OP was talking about shady pricing practices on Lazada, such as increasing the total cost by 20% when checking out. Where I shop has no relevance to that discussion. If it's not possible for them to make money without resorting to dishonest pricing practices then those businesses were never viable in the first place. Don't expect customers to feel sorry for them.

[Sparktrader]

Does he have a screen shot? It could be old items sold out. New items different price.