AAArdvark Posted February 6, 2023 Share Posted February 6, 2023 1st of all I can never find the Banking forum on the list. I have an old Passbook from a BB bank in CM which is now closed. My Passbook no longer works in the machine but my account is still active. I also have a new passport but I have the old canceled one with me. Can I get a replacement in Pattaya? I really don't want to fly up to CM to get a new one. And who knows how long I would have to be there b Link to comment Share on other sites More sharing options...
metisdead Posted February 6, 2023 Share Posted February 6, 2023 Moving to the Banking forum. Link to comment Share on other sites More sharing options...
Liverpool Lou Posted February 6, 2023 Share Posted February 6, 2023 What did the BBL branch in Pattaya advise you to do when you asked them? Whatever anyone tells you here the answer is down to the bank/branch. Link to comment Share on other sites More sharing options...
Mike Teavee Posted February 6, 2023 Share Posted February 6, 2023 Had no problems getting a new passbook from the Bangkok Bank branch in Central Festival for my account in Bangkok when my old one was full. NB it doesn’t seem possible to move your account to a new province so whilst they updated my address for me, the account is still considered to be a Bangkok one so I get charged for using Bangkok Bank atms in Pattaya but not in Bangkok. Link to comment Share on other sites More sharing options...
CharlieH Posted February 6, 2023 Share Posted February 6, 2023 @AAArdvark Link to comment Share on other sites More sharing options...
bkk6060 Posted February 6, 2023 Share Posted February 6, 2023 I had a similar situation a few years back. I was told to go where I opened my account due to signature verification. Your home branch is closed? Hopefully, by now they have linked accounts and can verify you at any branch. Be ready to fill out half a dozen forms and probably sign your name 10 times. I wonder what they do with all that paper. 1 Link to comment Share on other sites More sharing options...
FritsSikkink Posted February 6, 2023 Share Posted February 6, 2023 I did get a new BB bankbook in BKK while the original bank is in Surat Thani. Think i did have a problem changing my bank card when it changed from 4 to 6 digits. Link to comment Share on other sites More sharing options...
AAArdvark Posted February 6, 2023 Author Share Posted February 6, 2023 3 hours ago, Liverpool Lou said: What did the BBL branch in Pattaya advise you to do when you asked them? Whatever anyone tells you here the answer is down to the bank/branch. Since I am not currently in LOS, they told me nothing. 1 Link to comment Share on other sites More sharing options...
AAArdvark Posted February 6, 2023 Author Share Posted February 6, 2023 2 hours ago, bkk6060 said: I had a similar situation a few years back. I was told to go where I opened my account due to signature verification. Your home branch is closed? Hopefully, by now they have linked accounts and can verify you at any branch. Be ready to fill out half a dozen forms and probably sign your name 10 times. I wonder what they do with all that paper. The bank in CM was in a mall KSK. The mall and the bank branch closed last July. Link to comment Share on other sites More sharing options...
AAArdvark Posted February 6, 2023 Author Share Posted February 6, 2023 4 hours ago, Mike Teavee said: Had no problems getting a new passbook from the Bangkok Bank branch in Central Festival for my account in Bangkok when my old one was full. NB it doesn’t seem possible to move your account to a new province so whilst they updated my address for me, the account is still considered to be a Bangkok one so I get charged for using Bangkok Bank atms in Pattaya but not in Bangkok. Thanks, was that recently? Link to comment Share on other sites More sharing options...
Mike Teavee Posted February 6, 2023 Share Posted February 6, 2023 3 minutes ago, AAArdvark said: Thanks, was that recently? It was around June last year so approx 8 months ago & I got the new bankbook at Bangkok Branch in Central Festival. . Link to comment Share on other sites More sharing options...
Liverpool Lou Posted February 6, 2023 Share Posted February 6, 2023 3 hours ago, AAArdvark said: 6 hours ago, Liverpool Lou said: What did the BBL branch in Pattaya advise you to do when you asked them? Whatever anyone tells you here the answer is down to the bank/branch. Since I am not currently in LOS, they told me nothing. Shame that you didn't mention that very relevant point! BBL has a very efficient English-speaking call centre that has a phone number that can be called from whichever country you are in. Link to comment Share on other sites More sharing options...
DrJoy Posted February 6, 2023 Share Posted February 6, 2023 6 hours ago, Mike Teavee said: the account is still considered to be a Bangkok one so I get charged for using Bangkok Bank atms in Pattaya but not in Bangkok Use the QR cardless withdrawal feature in the Bank application. Free of charge nationwide. 1 Link to comment Share on other sites More sharing options...
Liverpool Lou Posted February 6, 2023 Share Posted February 6, 2023 3 hours ago, AAArdvark said: 7 hours ago, Liverpool Lou said: What did the BBL branch in Pattaya advise you to do when you asked them? Whatever anyone tells you here the answer is down to the bank/branch. Since I am not currently in LOS, they told me nothing. Shame that you didn't mention that very relevant point! BBL has a very efficient English-speaking call centre that has a phone number that can be called from whichever country you are in if the information that is being offered here doesn't help and it will not help as, ultimately, you're going to have to ask the bank anyway for the real answer. By Phone. Call our Bualuang Phone on 1333 in Thailand or (66) 0 2645 5555 from overseas. Link to comment Share on other sites More sharing options...
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