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Thai Airways investigates cabin crew incident – ‘Tray Gate’

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Oh dear, Thai people have caught the woke virus from the westerners.

What's the big deal? 

I remember Bangkok to Dakka to Calcutta with Bangladesh Biman. 

When landing in Calcutta, they started handing out the lunches, and people were queuing at the door. 

I never complained on social media, well it was 1993.

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  • Easy resolve.  Set your tray, unassumingly, on the passage aisle.  That'll get their attention. 

  • Similar thing happened to me last week on the Thai flight from Singapore to Bangkok Stewardess served tea/coffee to the passenger next to me but forgot about me I put the "call attendant" li

  • This, along with the over charging, are the reasons they are cancelling routes; no bookings.

Posted Images

Always a risk of this when Thai "Karen's" meet Thai "Pretties".

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1 hour ago, Olmate said:

Ever think about "Excuse me, I will have a tea/coffee"!? 

Possibly, but maybe you are missing the point, of the call light?????

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44 minutes ago, Smokey and the Bandit said:

Potentially a very serious lapse of safety? The reason for the tray tables to be up and secured is in case there is an emergency and possible evacuation?

Quite so, if they forget about safety, what's next?

Too busy on their phones 

37 minutes ago, actonion said:

Cabin crew 

Confined space waiters and waitresses!

10 minutes ago, mikeymike100 said:

Possibly, but maybe you are missing the point, of the call light?????

  OMG! They haven,t noticed me! 

5 minutes ago, Olmate said:

  OMG! They haven,t noticed me! 

You may be right? But it could also be something like: 'I can see, the engines on fire'?

Didnt THAI go bankrupt some years back? 250 billion baht of debt and thousands of customers waiting for ticket refunds.

Who bailed them out??

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1 hour ago, Smokey and the Bandit said:

Potentially a very serious lapse of safety? The reason for the tray tables to be up and secured is in case there is an emergency and possible evacuation?

It's ok, it's only a safety issue, it's not that it is really important...... 

 

15 minutes ago, Artisi said:

It's ok, it's only a safety issue, it's not that it is really important...... 

 

Yes my damn tray table is down, guess I wont evacuate today! ????

2 hours ago, dallen52 said:

Still waiting for the $526 flight credit for the cancellation due to covid. 

Back in March 2020.

Lost count of the calls.

Emails.

And face to face conversations at the airport. 

Very poor service. 

Get in line...they owe me 44,000 baht

 

Looks like no leadership ineffective service would have thought the cabin crew for safety reasons would come round before landing checking seat belts were on ????

Looks like a could not care less attitude towards the customer ???? 

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The incompetent will investigate the incompetent?  sounds like the Police 

3 hours ago, Bim Smith said:

Their service used to be brilliant that's why I always flew on them. Went to the UK last year and never again. If you don't get the basics right the airline is doomed. 

They used to be my preferred choice of travel, amazing service and food. 

Flew with them twice in 2018. Their service was non exsistant, food uneditable. 

I'll never fly with them again I've found much better alternatives thanks to their lack of ability 

3 hours ago, Olmate said:

Ever think about "Excuse me, I will have a tea/coffee"!? 

Would have done but the cabin crew were never within earshot and I wouldn't get up on the pklane and start shouting it

I'll give you a couple of clues regarding the mental state of Praewa:

 

TikTok user

 

As the flight lands, a bottle of water falls from one tray.

 

She says an announcement was made that the plane was descending and preparing to land and passengers were told to ensure their seat belts were fastened.(meaning that the cabin crew also had buckele up before landing)

 

She sounds worse than my wife, glad I'm not married to her.

 

2 hours ago, Neeranam said:

Oh dear, Thai people have caught the woke virus from the westerners.

What's the big deal? 

I remember Bangkok to Dakka to Calcutta with Bangladesh Biman. 

When landing in Calcutta, they started handing out the lunches, and people were queuing at the door. 

I never complained on social media, well it was 1993.

Not a big deal but obvious landing checks were not undertaken properly, at least in her row.

 

In the positive safety culture that should already be in effect at all airlines such incidents should be addressed in an open non-punitive and positive manner. The purpose to identify and mitigate any negative safety trends or degradation of operational performance that might lead to a more serious occurrence in the future. 

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UPDATE:

 

Thai Airways Orders Pay Cut for Negligent Flight Attendants

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BANGKOK, Feb 22 (TNA) – Thai Airways ordered one-month pay cut and suspension from work on board for flight attendants, who failed to collect used food trays from passengers' foldable tables before landing.

 
 

The investigation came after a TikTok video showing food trays left on the foldable tables while the flight from Singapore to Bangkok was landing.

 

Thai Airways International Plc. On Tuesday reported its investigation found that flight attendants were negligent in their duties, so the company has imposed penalties of one-month salary cut for them and they have been also suspended from their duty on board for one month.

 

Full story: https://tna.mcot.net/english-news-1120078

 

tnalogo.jpg
-- © Copyright Thai News Agency 2023-02-22
 

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What is 'tray gate'?

 

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Unpaid leave for the foot workers. And the purser or madam what did they got? Or Thai airways them selfs? 

6 minutes ago, Neeranam said:

What is 'tray gate'?

 

Come on, it's a play-on of the Nixon "watergate" fiasco.

2 minutes ago, Artisi said:

Come on, it's a play-on of the Nixon "watergate" fiasco.

Which was over 50 years ago, and didn't involve Thais, or airplanes?

I've been using THAI since' 83 and never had a problem EXCEPT FOR THE EXPENSIVE FARES. I flew Emirates for about 8 years and they were by far superior...  Emirates business class was AUD $1,200 cheaper. 

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5 minutes ago, Neeranam said:

Which was over 50 years ago, and didn't involve Thais, or airplanes?

 

Phuket GO wrote it, if you have a complaint, you can contact them here:  https://phuket-go.com/contact-us/

15 minutes ago, Neeranam said:

Which was over 50 years ago, and didn't involve Thais, or airplanes?

Play-on words - (should have made it clearer)

9 minutes ago, metisdead said:

 

Phuket GO wrote it, if you have a complaint, you can contact them here:  https://phuket-go.com/contact-us/

No complaints, just wondering why. Not like it's a scandal.

6 hours ago, Bim Smith said:

Their service used to be brilliant that's why I always flew on them. Went to the UK last year and never again. If you don't get the basics right the airline is doomed. 

Again, I wonder how many managers and supervisors moved across to the 'new Thai', and how many cabin crew moved across to the 'new Thai'.

 

All taking with them their old attitudes, ethics and behaviours!

 

I dread to think how they would perform in an accident or very urgent life threating scenario to get all passengers off the aircraft in a very short time.

 

Why? It's been noted several time before that many of their staff haven't attended training for years. They make a silly excuse to not attend and get away with it. 

4 hours ago, ROGER DUNN said:

Can Anyone tell me why Thai has Stopped Flying from Perth ( Aus ) to Bangkok???

Send them an e-mail & ASK Them.....

19 hours ago, roo860 said:

Checking their Facebook likes.

The brakes failed, wasn’t our fault 

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