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What if I want to return a used car?


Epidote

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Not likely to get the results you want.

Tents sellers don't have a reputation for selling quality vehicles.

The warranty was for 10k, you've driven nearly 10k.

Would it be worth your while to pursue the matter?

What year/make/model/km's, and how much was it?

 

Edited by metisdead
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28 minutes ago, NoDisplayName said:

Not likely to get the results you want.

Tents sellers don't have a reputation for selling quality vehicles.

The warranty was for 10k, you've driven nearly 10k.

Would it be worth your while to pursue the matter?

What year/make/model/km's, and how much was it?

 

Toyota corolla, 2013, about 120,000km. 

photo_2023-08-30_19-47-55.jpg

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6 minutes ago, Woof999 said:

If the engine light is on then there would almost certainly be a fault code recorded. Any decent garage will have an OBD fault code reader that will tell you why the light is on, whether it's likely a faulty sensor or something more serious.

 

If the light was on when you took it to the dealer and they had an ounce of skill, they would already have read the fault codes.

yes, the problem is when I took it to the dealer, the engine light is off. 

it was like would be on 1-2 days and off again.

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Of course you can return the car to the dealer but don't expect to get your money back if that is what you were thinking on a ten-year old car! Does the warranty specifically have that provision and is it a written warranty, i.e. official?   Verbal warranties are not warranties.

Edited by Liverpool Lou
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17 minutes ago, Woof999 said:

If the light was on when you took it to the dealer and they had an ounce of skill, they would already have read the fault codes.

Tents have one purpose, that is to sell used cars, they are not technical service centres, no one would expect their skills to be in any other area than sales.

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Just now, Ralf001 said:

Ask what the fault code is.

 

Research fault code.

 

Tell them to fix.

There wasn't a fault code, he took it to them when the 'check engine' light was not on...

 

19 minutes ago, Epidote said:

the problem is when I took it to the dealer, the engine light is off. 

 

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19 minutes ago, Liverpool Lou said:

Of course you can return the car to the dealer but don't expect to get your money back if that is what you were thinking on a ten-year old car! Does the warranty specifically have that provision and is it a written warranty, i.e. official?   Verbal warranties are not warranties.

Not sure if it is called tent. It is a registered company and  seems to be a used-car dealer with a website and car list, and yes, the warranties are written.

 

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Just now, JeffersLos said:

500 baht for a ECU reading here.

 

That gives you the fault codes, present and recorded. 

 

 

Of course, you will probably want them to pay the 500 baht ECU reading on your decade old car. ????

Any garage can do that? 

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3 minutes ago, Epidote said:

Not sure if it is called tent. It is a registered company and  seems to be a used-car dealer with a website and car list, and yes, the warranties are written.

"Tent" (the word that you used) is just a word used to describe used car dealers and their premises in general, it is not an indication of how their premises are built, what they look like or whether they're "proper" companies. 

 

You've got a warranty so you've got no problems while it is still in effect.    If you're asking what to do when the warranty expires, you can't do anything (as far as enforcing repairs on the dealer) except to take it somewhere and pay for it to be fixed.   

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9 minutes ago, Ralf001 said:
32 minutes ago, Liverpool Lou said:

There wasn't a fault code, he took it to them when the 'check engine' light was not on...

 

 

Expand  

Nonsense.

They would have plugged a machine into  the OBD2 port to clear the engine light... there is a code.

Possibly "nonsense" from you, also.  If there was no check engine light showing when it was taken in there's a pretty good chance that, being car sales outfit, not a mechanics shop, they wouldn't investigate it very deeply, if at all, particularly if the ten-year old car's warranty is just about to end..  

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1 hour ago, Liverpool Lou said:

Tents have one purpose, that is to sell used cars, they are not technical service centres, no one would expect their skills to be in any other area than sales.

And the old saying applies:

 

"Would you buy a used car from this man / tent?"

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1 hour ago, chickenslegs said:

If it was me, I would take it to a Toyota workshop for checking. It's probably okay to drive it there if the warning light is steady. If the light is flashing, don't drive, get the garage to pick it up.

 

Your tent dealer probably doesn't have the equipment to check.

 

There will be some expense but better than causing engine/system damage.

Got it, I would check the code first, thank you all

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2 hours ago, Epidote said:

Toyota corolla, 2013, about 120,000km. 

photo_2023-08-30_19-47-55.jpg

Tent guys are just resellers, basically flipping cars.  They may have a one-bay shop in the back for quick fixes and minor repairs.  Wouldn't expect them to have a qualified tech on hand.  If the light wasn't on when you when you went to see them, nothing they could do if they didn't have a scanner.  No telling if they had one and found a fault and didn't want to tell you.

 

Find a neutral party dealership or repair shop to scan your engine.  Ask around for a recommended garage.

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3 hours ago, Epidote said:

Is it possible to return this car because obviously I don't think they can repair the engine.

You have driven the car for almost 10.000 km. Do you expect when you return the car, they will return the money you bought it for, so you had the car for free the last year?

You have a warning light, who says that the engine is at fault, could be the sensor.

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2 hours ago, Epidote said:

Toyota corolla, 2013, about 120,000km. 

photo_2023-08-30_19-47-55.jpg

This is most likely the o2 sensor, an easy fix that you can do yourself. Depending on the make of the vehicle, it’s on the exhaust pipe just before the catalytic converter, replace it. Or it is the intake fuel sensor between the air filter and the intake usually on top of the intake hose, a wire harness plugged into it. Replace it or clean it with a degreaser, easy fix.

Edited by novacova
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