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Thai AirAsia Ticket Fraud Allegations

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Thai AirAsia Ticket Fraud Allegations: Key Points

Thai AirAsia denied ticket fraud claims, attributing the issue to their app managed by a supplier. Reports emerged via Esor News, alleging over 100,000 victims of failed bookings with no refunds. Customers reported frustrating interactions with AI chatbots and a lack of response from Thai AirAsia’s official channels. The airline stated that its app, AirAsia MOVE Thailand, encountered technical issues and urged patience as the supplier resolved the problem. Victims shared stories of financial losses, some dating back years, amplifying public outrage.

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