Food Panda not accepting my Bangkok Bank Debit Card!!

[JeffersLos]

It started this morning. Expiry date 2028. Plenty of funds in it.

 

Payment option refused.

 

Selected True Money Wallet.

 

This payment option is reserved for Thai nationals only.

 

Want to contact an agent. Cannot. Only can go through FAQs and preselected answers. There's no Contact Agent button. 

 

I inputted another Debit card number which isn't convenient as it's the account I use for extension funds and never ever touch it, it is, or was, higher interest rates and has a twice monthly limit on how often it can be used before each use is charged at around 65THB. It went through no problem.

 

I just ordered a jockstrap on Shopee using the Bkk bank Debit card and it went through no problem. I transferred funds from the BKK Bank account App to another bank, no problem.

 

I deleted the Bangkok Bank debit card from food panda, then inputted it again so it was fresh. Still refused. 

 

So the problem is Food Panda! It won't accept my Bangkok Bank debit card for some unknown and unexplainable reason. 

 

Has anyone else exprienced this?

 

I'm going to send them a strongly worded email if they're not careful. 

[JimSantiago]

Thanks for sharing. Registered just to tell that I had exactly the same problem: after several years of successful daily payments Foodpanda refused my BB debit card on the exact same day (i.e. yesterday, Dec 13). Tried exactly the same what you did with the same result.

 

This morning FP has accepted my BB card again. Hope, the same will go for you.

[gargamon]

I'll give it a try. What's your card number, pin, and the 3 digit code from the back?

[Jingthing]

I use BB for all my delivery orders.

I have experienced Panda refusing it on a few occasions (like you, for no explainable reason whatsover).

So then I might do a COD order if I really still need the order and LATER it works again.

Go figure!