True​moneywallet passport verification

[scubascuba3]

TMW is asking for a scan of the passport again to verify. OK so I did the scan then it said it will report back in two days, in the meantime can't login or use. Moral to the story, keep a low balance because it's quite possible they will just lock the account

[Phantom57]

Had the same about 2 weeks ago, new scan and after 2 days all ok again.

[scubascuba3]

It coincided with me using a new phone and installing TMW again

[Everyman]

It asked me for a scan when I first tried to set it up. Two days later asked again. And again. Two days later again . i gave up 

[scubascuba3]

12 minutes ago, Everyman said:

It asked me for a scan when I first tried to set it up. Two days later asked again. And again. Two days later again . i gave up 

Looks like the app has improved, it's a different process now, probably worth you uninstalling, installing and trying again, the scanning part was easy this time