Krungsri Banking App

[node]

I will be leaving Thailand for an extended stay away.

Since Krungsri will stop Online Banking this coming October 2025. 

Would there phone app works with a foreign number or foreign internet provider? 

Also can a customer get OTP using a foreign number?

I see in there Mobile app one can put a foreign number, is there another step to register with Krungsri that number?

[scubascuba3]

Problem you'll have if you lose your phone or buy a phone whilst abroad, you have to visit branch to set up again. 

 

Not sure they accept foreign numbers for OTPs, not seen it mentioned before, use a Thai sim instead

[Felt 35]

3 hours ago, node said:

I will be leaving Thailand for an extended stay away.

Since Krungsri will stop Online Banking this coming October 2025. 

Would there phone app works with a foreign number or foreign internet provider? 

Also can a customer get OTP using a foreign number?

I see in there Mobile app one can put a foreign number, is there another step to register with Krungsri that number?

 

Do that mean I can't use Internet banking with Krungsri anymore? 😕

Felt

[Ralf001]

10 minutes ago, Felt 35 said:

 

Do that mean I can't use Internet banking with Krungsri anymore? 😕

Felt

 

Yeah them shutting down online banking is exactly that.

 

Time for you to move to mobile banking perhaps.

[Dan O]

I just returned from the US after a month long stay. I had no proble using the phone app while in the USA to transfer and also scan qr codes from shopee from there. I dont have 2 step authorization set up but do use my fingerprint. I had my US sim in the phone which doesn't matter as its handle via the Internet.  Not sure what the future holds though as they are changing some of their systems. 

[OJAS]

2 hours ago, scubascuba3 said:

use a Thai sim instead

 

@node - and make sure that its registration and your Krungsri details match each other exactly (see thread below)! Strikes me that this could prove to be the major stumbling block to foreign numbers being used for Thai bank account OTP's in any event.

 

 

[Felt 35]

4 hours ago, Ralf001 said:

 

Yeah them shutting down online banking is exactly that.

 

Time for you to move to mobile banking perhaps.

 

Actually not. Never had any app on my phone and never will. My handphone are only with me when out for long bicycle rides in case I end in the ditch  🙂

Felt

[node]

I went to AIS and was told to get OTP from a Thai Bank outside  you need data roaming. Not sure if they were trying to sell me a packing. 

I returned home, disabled AIS, using VPN in my router on a foreign country, I connected to wifi on my mobile, rechecked my IP and location is in that country, opened Krungsri app took awhile to open, guess they were checking my IP,  but was in.

I have experience with Krungsri if they update their app and required to update your passport information you must go into a branch, unlike Bangkok Bank where you lift up your passport and move one head from side to side, smile etc. Krungsri stated you must visit a branch to do this. They literally lock the account unit I went in. 

[Magictoad]

Ask at the bank or telephone them.

I think they may have a  branch in London, though.

1572 is the help line here

[Magictoad]

On 6/9/2025 at 5:23 PM, Felt 35 said:

 

Actually not. Never had any app on my phone and never will. My handphone are only with me when out for long bicycle rides in case I end in the ditch  🙂

Felt

You use a bicycle? But won't use a banking app? That is quite a charming eccentricity.

[Magictoad]

On 6/9/2025 at 8:29 AM, node said:

I will be leaving Thailand for an extended stay away.

Since Krungsri will stop Online Banking this coming October 2025. 

Would there phone app works with a foreign number or foreign internet provider? 

Also can a customer get OTP using a foreign number?

I see in there Mobile app one can put a foreign number, is there another step to register with Krungsri that number?

Best to pop into your bank and ask them don't you think; or ring them on  1572

[renaissanc]

To be quite honest, change your bank to Kasikorn or SCB before you leave. Those are modern banks. Krungthai and Krungsri are old-style banks. They probably even use manual typewriters still. I've used SCB for many years. Their online app is very good.

[Magictoad]

On 6/9/2025 at 12:42 PM, Ralf001 said:

 

Yeah them shutting down online banking is exactly that.

 

Time for you to move to mobile banking perhaps.

Mobile banking is on its way out. What was once "oh wow modern" is now drab and clunky. It's from yesteryear.

[Magictoad]

31 minutes ago, renaissanc said:

To be quite honest, change your bank to Kasikorn or SCB before you leave. Those are modern banks. Krungthai and Krungsri are old-style banks. They probably even use manual typewriters still. I've used SCB for many years. Their online app is very good.

The two bank you mention will soon be doing away with Internet banking because it is expensive to maintain & requires too many staff. Apps are the future.