Bangkok Bank. Notification of inward payments.

[phetphet]

I was on the phone to the UK International Pensions Centre the other day, and the agent told me they had sent two payments to my bank account (BKKBK).

 

I checked my Transaction History, but it only shows mobile banking payments. I went to the bank and updated my Pass Book. It only updated that day. No inward payments, just balance. 

 

The only way I could see when the payments were made was to request in the app  a statement via email. Am I missing something in the Bangkok Bank App? If so, can anyone point me to where I can see or get notified of any inward payments / deposits to my account? If such a thing exists.

 

TIA

[gamb00ler]

Open your Bangkok bank smartphone app.

Tap on Accounts at the bottom of the screen near the left edge.

On the next screen tap on the Account number near the top and near the left edge.

Scroll down on the next screen and tap on the words View all >

Near the top you should see the <--    All transactions  and 4 buttons with the month names on them

Tap on the month when the transactions should have happened.

If you wish to see transactions for earlier months press and hold your finger on the list of months and slide it to the left.