Hi everyone,

 

I’m hoping someone here can help me with an issue I’m having with KRUSAPHA.

 

KRUSAPHA asked me to submit a university letter because I hold a **Bachelor’s degree in Education** and I’m applying for a **two-year waiver**. Before this, I had already taught under my **Bachelor’s in Arts (Business Management)** and completed the **6-year temporary license**. The school advised me to change my degree, which I did — but now I’m stuck with KRUSAPHA’s document requirements.

 

They said the university letter must be **sent directly by the university through an official .edu email**. Unfortunately, my university **sent it through Gmail instead**, both to me and to KRUSAPHA.

 

Now KRUSAPHA is saying it doesn’t meet their requirements. I’ve tried to ask my university to resend it properly, but they keep insisting it’s fine since it came from their office Gmail account.

 

Has anyone else faced this problem before?

How did you resolve it or convince the university to send it from an official education email?

 

 

 

If they're a real university, they should have a proper e-mail address.

As they should have a .ac.th or ac.uk or .edu etc website, which then allows them to send e-mails from the same domain.  If they don't use a proper domain, then it wouldn't even take much effort to try and impersonate them and send fake documents etc.

This has been a standard ask for at least 10 or more years. Your university should be able to produce on letterhead and hopefully with an embossed seal a letter stating that you'd graduated from the university. In all of my waivers and llicenses I never had them actually take the letter but there you go 

 

They should be able to provide you with these free of charge from your university registrar If not a nominal charge. Ask for multiple originals

 

The person insisting that the Gmail address is adequate shouldn't be working in a registrar's office. It's probably some punk kid part timer that attends there . This is a standard ask. 

 

If you cannot get the letter there's a very good possibility you will not get a waiver. It's sus af

 

Definitely nothing out of the ordinary