Insurance Check Return Unpaid!

[scalper]

My fortuner has been stolen in december 2007. It had 10 months old with 20K kilometers.

My insurance company ( in bangkok) told me i will get 880000 baths .

After tons of phone calls and promess of payment nothing happened so that i decided to go from phuket to the insurrance .

I had to stay 4 hours, see 5 managers and finaly get a check with 2 signatures. I thought i was safe but the check bounced back for defaut of provision!!!!!

Any idea of what i can do now because i dont know if in thailand a check is just a piece of paper or if it is like in my country where you cannot make one more check for 5 years till you dont pay it.

How come an insurrance check can bounce back?

Is there a representative of insurrances company i can complain with?

do i have to go to the police?

Any suggestion will be appreciated because if i go again to the insurrance office i am afraid it is going to finish badly.

What is umbeliavable is that this company is big ( big building with hundreds of people working there) but i felt 880K was a very big summ for them amazing.

I can see on this forum that some of you are insured with this company but i cannot name it so far.

Next time i will avoid for sur thai company because this one is particulary unprofessional ( in almost 1 year i have never receive a paper from then since my car has been stolen) they dont answer to my lawyer as well.

Edited November 3, 2008 by scalper

[george]

It is illegal in Thailand to issue a "red check" over 50,000 Baht. That was the case a few years ago anyway. Check with a law person and make a police report if this is correct.

[The Vulcan]

I think you should name them for others sake

[ThaivisaInsurance]

My fortuner has been stolen in december 2007. It had 10 months old with 20K kilometers.

My insurance company ( in bangkok) told me i will get 880000 baths .

After tons of phone calls and promess of payment nothing happened so that i decided to go from phuket to the insurrance .

I had to stay 4 hours, see 5 managers and finaly get a check with 2 signatures. I thought i was safe but the check bounced back for defaut of provision!!!!!

Any idea of what i can do now because i dont know if in thailand a check is just a piece of paper or if it is like in my country where you cannot make one more check for 5 years till you dont pay it.

How come an insurrance check can bounce back?

Is there a representative of insurrances company i can complain with?

do i have to go to the police?

Any suggestion will be appreciated because if i go again to the insurrance office i am afraid it is going to finish badly.

What is umbeliavable is that this company is big ( big building with hundreds of people working there) but i felt 880K was a very big summ for them amazing.

I can see on this forum that some of you are insured with this company but i cannot name it so far.

Next time i will avoid for sur thai company because this one is particulary unprofessional ( in almost 1 year i have never receive a paper from then since my car has been stolen) they dont answer to my lawyer as well.

The first thing is to make a report at the police station.

Then, with a copy of the report, contact the O.I.C – Office of the Insurance Commission - and report.

For contact information go to : www.oic.or.th – will need a Thai to translate.

Again, an instance where going via a reputable broker may possibly have flagged up the financial problems of this insurance company.

[scalper]

Ok thank you for that

I will get the check tomorrow according to my bank.

I will try to go to phuket town at SIAM city bank ( the check has been drawn on siam city bank in bkk) to check if provision is available now ( perhaps a miracle)

Then i will go to the police to make a report

and then will report to oic ( there is an english button on the web site but seems not to work and cannot find an email adress where i could start complaining).

But i thing i will go again at the main office in bkk , cannot stand to do that an try to get my money in CASH.............................

Precision: the insurrance had been taken by the seller of the car ( was a garage in bkk and car was new)

[The Vulcan]

Ok thank you for that

I will get the check tomorrow according to my bank.

I will try to go to phuket town at SIAM city bank ( the check has been drawn on siam city bank in bkk) to check if provision is available now ( perhaps a miracle)

Then i will go to the police to make a report

and then will report to oic ( there is an english button on the web site but seems not to work and cannot find an email adress where i could start complaining).

But i thing i will go again at the main office in bkk , cannot stand to do that an try to get my money in CASH.............................

Precision: the insurrance had been taken by the seller of the car ( was a garage in bkk and car was new)

Are you saying that the policy is NOT in your name?

[BSJ]

The Vulcan: I think he means that he purchased the insurance at the same time...from the dealer.

[ajarnmark]

IMHO, you should talk to to insurance company first and tell them about the check. Tell them in a polite but firm way that if they do not honor the check, you will lodge a complaint with OIC and police. Also tell them that you will post the name of the company on the internet if they dont honor their liability.

Starting from police from the beginning is too much, if I were you, I would not listen to retaliating people.

When things can be done in a nice way, why to be nasty. - Ajarn Mark

Also dont forget to check the reason why the check was bounced, sometimes, it is due to other reasons than not having funds in the account. You talked something about provisions, I am not sure what do you really mean by provisions (are provisions = funds?)

[scalper]

Policy is in my name

By provision i mean fund.

i will get the check tomorrow morning so will see the reason but my bank said on the phone not enough fund.

i dont think things can be done in a nice way with this scam company.

As i said not only 1 mail neither a phone call in more than 10 months since my car has been stolen.

same no answer to my lawyer mail.

Each time i had a thai friend call them for me ( nobody seems to speak english) answer was you will get the check next month and nothing was coming of course.

So after 10 months i had to fly to bangkok just for that ( spend 6000 more baths )

Nobody wanted to receive me and i had to go into a manager office by myself being very polite of course.

And i get a red check after 4 hours and you want me not to be rude???

These guys dont deserve to keep their insurance licence because they are only here to take your money and when it is time too pay there is nobody in front of you.

Anyway i will go back to them ( spending again 6000 baths) and try to get a banl check not a michey check.

If i cannot get paid i will go to the police and OIC.

But after 10 months there are no excuses at all for not paying ( they always said they were going to pay but never did).

IMHO, you should talk to to insurance company first and tell them about the check. Tell them in a polite but firm way that if they do not honor the check, you will lodge a complaint with OIC and police. Also tell them that you will post the name of the company on the internet if they dont honor their liability.

Starting from police from the beginning is too much, if I were you, I would not listen to retaliating people.

When things can be done in a nice way, why to be nasty. - Ajarn Mark

Also dont forget to check the reason why the check was bounced, sometimes, it is due to other reasons than not having funds in the account. You talked something about provisions, I am not sure what do you really mean by provisions (are provisions = funds?)

Edited November 5, 2008 by scalper

[scalper]

i get the check now ( i would say the piece of paper) and insufficients funds is the reason od the non payment.

I went to the bank thi smorning and the account of the insurance company is widely under the check amount.

I will fly to the insurance in bangkok tomorrow and try to get a bank check and not a scam cheque from the company.

If i cannot succed i will report to the police and then to the OIC

I dont know if OIC can oblige them to pay or suspend their licence or whatsoever because they are steeling customers money without having capacity to pay once they have to.

They are on the same plan for me than those who stole my car...........

[BSJ]

Hi scalper, try and remain calm when your there and take your lawyer. I know it's gunna cost you more money but it is worth it in the end.

If he is a good lawyer he will know how to intimidate them in a nice way! And if you walk away with the money it won't seem to bad when you have to pay him his fee's and expenses for the day.

Good luck with it.

[scalper]

A day at the insurrance company office in Bangkok:

Arrived at 10h45, showed my unpaid check and give a copy to a lady.

Was asked to wait.

45 minutes later a guy came with a new check of the same amount dated 01st december !!!

I asked him if i really had an idiot face because why i would trade a check from 17/10 agains one dd 12/01??

The guy was only speaking thai so i asked him to let me explain to a manager.

Finally 1 hour later i met a manager ( supposed to be the GM but i have a doubt as he was only 28 years old).

He said : "we have liquidity problem but have big assets like lands; building and are in the process of selling some. I answered that it was none of my concern and that selling assets could take months if not years.

He added that with the subprime in the states banks did not want to lend them some money even with their assets as a collateral.

So he proposed to give me 4 checks ( easier to clear according to him ) drawn dd 11/11 17/11 21/11 and 25/11.

I refused saying i will report to th epolice and to the oic but the impact was poor so i changed my strategy .

I said give me 200k baths cash right now and i am ok for the 3 checks of 200k,200k and 280k dd 17 21 and 25/11.

He refused and finaly after 1 more hour he said ok.

Then they had to send somebody to the bank ( 1 more hour) .

So i get 200k baths and 3 checks .

I hope they will be paid ( i asked for check i can clear cash at the bank and i get them).

Will let you know the end of this nightmare.

Edited November 8, 2008 by scalper

[nohave]

My fortuner has been stolen in december 2007. It had 10 months old with 20K kilometers.

My insurance company ( in bangkok) told me i will get 880000 baths .

After tons of phone calls and promess of payment nothing happened so that i decided to go from phuket to the insurrance .

I had to stay 4 hours, see 5 managers and finaly get a check with 2 signatures. I thought i was safe but the check bounced back for defaut of provision!!!!!

Any idea of what i can do now because i dont know if in thailand a check is just a piece of paper or if it is like in my country where you cannot make one more check for 5 years till you dont pay it.

How come an insurrance check can bounce back?

Is there a representative of insurrances company i can complain with?

do i have to go to the police?

Any suggestion will be appreciated because if i go again to the insurrance office i am afraid it is going to finish badly.

What is umbeliavable is that this company is big ( big building with hundreds of people working there) but i felt 880K was a very big summ for them amazing.

I can see on this forum that some of you are insured with this company but i cannot name it so far.

Next time i will avoid for sur thai company because this one is particulary unprofessional ( in almost 1 year i have never receive a paper from then since my car has been stolen) they dont answer to my lawyer as well.

Why not name the company so that others don't have to go through what you're going through ?? Or is there more to the story we should know about ??????

[torrenova]

Why not name the company so that others don't have to go through what you're going through ?? Or is there more to the story we should know about ??????

I'd be more pissed off about some mickey mouse insurance company insuring a circa 1.2m car for only 880k !!!!!

Then again, the OP should have questioned this.

[scalper]

Car was a gas one ( i get the diesel fortuner now) cost 1.1mio

880k is 80% of the car not that bad after 10 months .

I will give the insurance name when my checked will be paid as you can understand.

And there is nothing more you should know just that the check bounced back and that i am not alone having problem with that company

Edited November 12, 2008 by scalper

[kamalabob2]

Scalper: What progress on the Insurance Company check?

[Bangyai]

Car was a gas one ( i get the diesel fortuner now) cost 1.1mio

880k is 80% of the car not that bad after 10 months .

I will give the insurance name when my checked will be paid as you can understand.

And there is nothing more you should know just that the check bounced back and that i am not alone having problem with that company

Have they told you not to name the company or something ? I'm about to take out some car insurance with ' Alliance C.P.' Would be nice to know if it is the company you are having problems with.

[BSJ]

Maybe an e-mail to those who request the name. May save a fellow TVer a similar fate!