Shutdown Problem

[whooliggen]

Hey there.

Bought my first iMac ever a couple of months ago & for 6 weeks or so I couldn't be happier. Wasn't experiencing any of the typical PC problems, so was indeed properly converted to the cause. But then a couple of weeks ago I started getting this "stuck on the blue screen" at shutdown. Now, literally every day I'm having to go through the 'Installation disc - Utilities - Disk Repair' process & that's obviously not a situation I'm happy with after forking out over £1000 all in.

So I guess my question is whether this is a solvable issue by myself (bearing in mind my minimal Mac technical know-how) or whether I'm either gonna have to do a full system reboot/restore or get my local Mac engineer bod round to fleece me of yet more cash?

So disappointing, especially after experiencing its flawless flow to begin with

Any help/suggestions really gratefully received!

Cheers

W.

[SoloFlyer]

Newbie here too. Not sure about your particular problem, but I would be interested to know if there is a way of avoiding all the 'are you sure you wanna shutdown' warnings? On pc I use superfastshutdown, which does just what it says. Anything similar for mac?

[nikster]

First of all I never shut down my Mac - I always put it in sleep mode. That's not a solution of course. And with thailand's flakey power supply you might want to do it (I have a laptop)

Second try this:

- disk utility, repair disk permissions. No need to shut down for that

When you run disk first aid, does it report anything? If it does your HDD might be bad. Does the iMac get very hot?

Did you do a system update recently? If so, try installing the "Combo Update" from apples website.

Once you have done all that and still see the problem, let the Mac people take care of it. It's still under warranty so whatever it is they'll fix it free of charge.

[whooliggen]

First of all I never shut down my Mac - I always put it in sleep mode. That's not a solution of course. And with thailand's flakey power supply you might want to do it (I have a laptop)

Second try this:

- disk utility, repair disk permissions. No need to shut down for that

When you run disk first aid, does it report anything? If it does your HDD might be bad. Does the iMac get very hot?

Did you do a system update recently? If so, try installing the "Combo Update" from apples website.

Once you have done all that and still see the problem, let the Mac people take care of it. It's still under warranty so whatever it is they'll fix it free of charge.

Hey Nikster,

Thanks a lot for the helpful looking info. I can answer a couple of your qquestions

/suggestions right now ( not at the beast machine right now)

• when I run the disc repair from the installation cd, everytime I get the same message - "Your disc is corrupted & needs to be fiixed" ( can't remember exact wording ).

• it does get hot, but I'm not sure if it's overtly so, bearing in mind the 35 degrees here !?!?,

• I have done a system update recently, with the main one being a recommended OS update.

What could I except of the "Combo Update" ? I guess if that's not a fix but a cleaner way to update, then I'm back at the store. Will I have to pay for their services do you think or will the warranty cover all expenses?

Thanks very much again for the heads-up, I'll let you know how I get along.

Happy days,

W.

[whooliggen]

Disk repair/permissions etc, said that everything "looks OK"?? Not sure it knows what computer it's checking, because the last thing my machine is is OK!?!?

I've found out today that sometimes it does actually bite the bullet & shut itself down - it just takes 20-30 minutes to do it. Unless any magic wands are waved, I guess I'm lumping it back to the shop. As the disc drive is also now playing up & sounding like a 1950's tractor, in an ideal world I'd like to get my money back & head elsewhere. "Mac's don't skip any beats in years" huh?? Mine's hardly got a heartbeat after a few weeks. Gutted.

Cheers again Nikster,

W.

[ianwuk]

First of all do you have any programs that are still waiting to be shutdown, hence the waiting time? Second, if disk utility constantly tells you the drive is faulty then maybe the waiting time is related to my first point, an app is trying to shutdown but cannot be written to the disk for whatever reason and so it just hangs.

[whooliggen]

First of all do you have any programs that are still waiting to be shutdown, hence the waiting time? Second, if disk utility constantly tells you the drive is faulty then maybe the waiting time is related to my first point, an app is trying to shutdown but cannot be written to the disk for whatever reason and so it just hangs.

Thanks for all your inputs. Looks like the culprit was "Hardware Growler" - was just odd though as I'd had it on there for months & this only just started happening?? Ho hum??

Cheers again!

W.