Toyota Dealers?

[sms747]

Is this normal I am asking. Ordered a vios in July on the 9th, we were told 5 weeks. Then in Aug were told another 2 weeks. In Sept it was by the end of the month. Now it is 'definitely' by the end of Oct.but cannot give us a date. Do they normally mess customers about like this? I have no confidence in their promises but the mrs seems to think all is OK says we are 3 in the queue, if thats true they don't seem to sell many as we have been no 3 for the past three weeks. This dealership is on param 2 Bkk.

[jcgodber]

You have paid your deposit and have waited in good faith. I am wondering if someone "jumped the Queue"?

I have heard of people paying extra to not have to wait.

[Jitar]

Dunno if it is normal, but it is not uncommon. Toyota did the same with our Fortuner last year. Are they still blaming the floods?

[uptheos]

They've probably recalled it in anticipation.

[IMHO]

Sounds like they got a whiff that your booking was contingent on delivery speed, so gave you the delay-after-delay routine..

How much deposit did you pay? if not too much, you might want to consider hitting the phones and trying to find a dealer with stock, or who hasn't yet booked up their quota for the next however many months..

Or, ring around for availability on a City, it's a better car anyway

[harrry]

From past posts a letter to Japan copied to the dealer receives very fast results. I would service it an another dealer though if you do this.