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Air France From Bkk - Show Credit Card On Check-In?


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Posted

anyone know if this is the case please? i flew from BKK last week on etihad and had to show my card at check-in for the first time ever - was surprised. other half flies from there on air france next week and i paid for the ticket - anyone had this happen to them on air france? thanks.

Posted

Never flown Air France. A lot of airlines including Thai request you produce the credit card that was used to phurchase the ticket with. If you are not the passenger then there is another form you are directed to during the booking proceedure. I would contact the airline ASAP to determine what their policy is.

Posted

Never flown Air France. A lot of airlines including Thai request you produce the credit card that was used to phurchase the ticket with. If you are not the passenger then there is another form you are directed to during the booking proceedure. I would contact the airline ASAP to determine what their policy is.

Yes this correct, i have had to do so also with several airlines, so no problems there ! Probably all for your protection as they will already have their money !

Posted

I would recommend that if you pay for some else's air ticket that you take several steps to insure that their travel is smooth.

1.) When issuing the ticket have the agent annotate the record with the details you provide such as " This ticket is for my wife, and I am paying for it with my credit card, her name is, and she is traveling without me. My name is, my telephone number is, please contact me if there are any issues when my wife checks in for her flight at BKK on date."

2.) Double check with the airline to confirm this detail has been added to the record.

3.) Write an authorization letter, with the same details, for your wife to carry. Include copies of any correspondence (emails), print-outs of itineraries, and even proof of payment (copy of CC receipt).

Posted

I would recommend that if you pay for some else's air ticket that you take several steps to insure that their travel is smooth.

1.) When issuing the ticket have the agent annotate the record with the details you provide such as " This ticket is for my wife, and I am paying for it with my credit card, her name is, and she is traveling without me. My name is, my telephone number is, please contact me if there are any issues when my wife checks in for her flight at BKK on date."

2.) Double check with the airline to confirm this detail has been added to the record.

3.) Write an authorization letter, with the same details, for your wife to carry. Include copies of any correspondence (emails), print-outs of itineraries, and even proof of payment (copy of CC receipt).

I would also add you can visit a CTO -Ticket Office in any city show your CC fill out a form and they will make a note in your PNR

When you say AF is it a KLM code share?

Posted

I flew BKK-MAN last month, bought ticket with cash and printed out boarding card from the Air France website the day before departure. No mention of Credit Card being shown at check-in (or bag drop as they now seem to call it) although alot of people were using the check-in machines at the airport to get their boarding cards so maybe you would need a credit card to make them work.

Posted

BTW ! why do so many poms fly Etihad ?

Because we dont all live near London. Etihad, Emirates etc fly from airports where is northern poms live.
Posted

I think it's a stupid rule. You have to show it when you start your journey, not the return leg.

I had my cards stolen once (no loss as I blocked them ASAP), but when I told both Qatar Airways and Thai in advance they refused to do anything. I had to get a new paper ticket from Qatar and Thai Airways issued me a new one as well.

<deleted> you have your passport and photo ID and they still won't accept it's you unless you have a piece of plastic with no photo.

Idiots.

Posted

I think it's a stupid rule. You have to show it when you start your journey, not the return leg.

I had my cards stolen once (no loss as I blocked them ASAP), but when I told both Qatar Airways and Thai in advance they refused to do anything. I had to get a new paper ticket from Qatar and Thai Airways issued me a new one as well.

<deleted> you have your passport and photo ID and they still won't accept it's you unless you have a piece of plastic with no photo.

Idiots.

I certainly realise why most consider this to be idiotic, however it isn't as much the airline that dreamed this one up it is more the banks and processing firms.

You show your cc at the start of your journey so your record (PNR) is updated that it has been verified hence the reason why often it isn't necessary on multiple flights.

In the new age of so much credit card fraud banks now insist the card be verified, Verified by Visa and Mastercards fill in pop up only satisfy's some banks and in the actual merchant agreement it is a condition that the card be used in a POS machine or presented/verified in person.

So the airlines that impose the rule are being directed by their banks, is there a better system? perhaps as the chip cards become the norm.

I've had to decline payments for fraud on my credit card and it wasn't pleasant at all, I have no problem with added security.

Posted

I flew BKK-MAN last month, bought ticket with cash and printed out boarding card from the Air France website the day before departure. No mention of Credit Card being shown at check-in (or bag drop as they now seem to call it) although alot of people were using the check-in machines at the airport to get their boarding cards so maybe you would need a credit card to make them work.

why would they ask for your credit card if you paid cash?

Posted
So the airlines that impose the rule are being directed by their banks, is there a better system? perhaps as the chip cards become the norm.

It's easier to fake a credit card than a passport, so I really don't see why they need it if it's been authenticated in the passengers name at time of purchase.

Posted

rolleyes.gif Possibly, but there's always a solution if you're worried.

I purchased a ticket fron Qutar Airways,

Paid the in cash at their Bangkok's agent office,

Same price as on line, and paid them with my MasterCard,

But since the ticket shows CASH paid they won't ask to present credit card on check-in.

So , if it worries you, go on-line and check pricrs then go to local airline office or local agent and pay cash for ticket.

Your passport is good enough for I.D. if required, and the airline computer already knows thy have your cash.

rolleyes.gif

Posted

The card has to be presented at check-in, because (as noted already) they process the card, changing your purchase from "card not present" to "card present". The processing companies charge the airlines differently based on the use of the card, and many processors may refuse payments with "card not present" -option.

Please note that your credit card details on the magstripe (or chip) are not the same as the info you can read from your card, so the processor will definitely know if your card was processed in the POS terminal or not. Also, there is a visual check of the card by the check-in clerk to see that it at least looks genuine.

And yes, the card is only checked once (first check-in) for a multi-destination ticked, after that the info is already in the system.

Posted

The airline asking to see your card at check-in is all about fraud prevention. If you book online especially close to departure date you will need to show it. If you booked 6 months earlier probably not as any fraud should have come to light well before you travel.

If you pay with cash they will never want to your card! The airline will be happy as they will not suffer any loss (unless it was counterfeit money and they didn't notice).

If book through a travel agent the airline won't want to see your card because you paid the agent and the agent paid the airline. The airline will be more relaxed with the agency as they may years of business together. Also if you did commit some kind of card fraud via the agent and the airline suffered the airline will send the agent a bill for the loss.

Posted

The card has to be presented at check-in, because (as noted already) they process the card, changing your purchase from "card not present" to "card present". The processing companies charge the airlines differently based on the use of the card, and many processors may refuse payments with "card not present" -option.

Please note that your credit card details on the magstripe (or chip) are not the same as the info you can read from your card, so the processor will definitely know if your card was processed in the POS terminal or not. Also, there is a visual check of the card by the check-in clerk to see that it at least looks genuine.

And yes, the card is only checked once (first check-in) for a multi-destination ticked, after that the info is already in the system.

Well that's tosh, because when I started my next QR flight out of BKK, and told the agent about the stolen card, it was all sorted by me giving him the old card number verbally (only the last four digits had changed). He typed it in and away I went.

So common sense can prevail, it's just idiots sticking to idiotic processors.

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