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Problems with SCB internet banking today 15 January?

WyattEarp
in Jobs, Economy, Banking, Business, Investments

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Anyone else have problems logging into SCB's internet banking website?

I have two accounts and can login to neither, nor can I reset the password. I am sure the information is correct as I store it in a keepass, an encypted password vault and use copy/paste to enter the information. Calling their helpdesk just get an endless loop around "the customer service official is not available please press 2 to leave a message" which I then do, just to get the first message again.
  • Author

Finally got through to SCB - they have changed login system and have reset all passwords. Need to go to the reset-password page - and all login names must now be in lowercase.

I just logged in without issues.. Seems the problem may be with users that use passwords longer than 8 characters..

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