Powweb is my website host and 3 weeks ago we noticed that all of the files in the HTDOC folder had disappeared. Powweb told me they had no idea what happened but I believed they removed the files when my usage exceeded some limit. They then tiold me they could create a backup for the 4.4 gb folder which they did in a zip file. A file that large times out when I download it from the Powweb console as it does when I try to download via FTP. At a max of 1.2 mbps download speed it times out early and the FTP will not resume where it left off. It is a very old FTP client (WS_FTP). I attempted to download "Filezilla" but would not download successfully on Crome. Is there a way to override the timeout issue or is there an FTP Client that will allow the resumption of the download to allow the complete download of the file?

I have restored most of what went missing but I desperately need some of the files still in the backup. If you can help with any solution I would greatly appreciate it.

Thank you

I would try FlashGet or Free Download Manager.

Sent you a PM

Filezilla is perfect for resuming transfers assuming the ftp server supports it.

If you can't download filezilla then you have other problems. Try downloading it from Firefox.