On line application for a tourist visa to UK for my wife.

[lorddaverichards]

Last week we filled out the application form on line - paid and got an appointment at the Office This Thursday at 1.10.

My wife went into print the application thsi morning and forgot the pasword and after 3 times was locked out. I tried from my PC where i had done the original application and stated that i had been locked out and an email would be sent to my wife with a link to reset the password. When she clicks and i have witnessed this the page displays web Cant be displayed

now I have tried this 5 times each time getting a ne link same result ( tried it on IE, Safari and Google ) no Joy

Now the interesting part finding out how to rectify ?

Does anyone have any experience ? no recourse I can see on website to resolve?

sent an email complaining to Visa4u and they said they would respond in 1 day ( they also said they would send email immeditley confirming recepit )

nothing.

I am worried if my wife turns up Thursday and ask tos ee someone beforeher appointment they will just say not our problem ( The thai way !! )

so am looking for some help assiatance what to do next

many thanks

Dave

[luxoretired]

you must print the online application ,try to right click on link to open in new tab or window ...this often works for other sites.good luck .

[Upnotover]

I'd keep trying the unlock link in the email they sent her. My wife also had to reset her password and was sent a mail with a link starting......https://www.visa4uk.fco.gov.uk/account/unlockaccount?code=******** , is that similar to your wifes? I just tried the link they sent her and it still works fine

[Upnotover]

.....or failing that, go here "https://www.visa4uk.fco.gov.uk/account/ForgottenPassword" and request another unlock code.

[lorddaverichards]

Thanks chaps for responding and advice - found out that the link had broken so instead of clicking on it I retyped the whole link and i am back cooking on gas !! thanks and a great relief

dave