Win-10 Re-set problem

[dddave]

Computer: Acer Cloudbook, Win 10, 2GB Ram, 32GB EMMC drive.  Non-expandable

I bought this pretty much useless computer when I unexpectedly had to  stay in the US for 3 months because of surgery.  I needed something for routine tasks and this was the cheapest available on Amazon, $99 (Refurbished) I actually did get my moneys worth out of it, though not enjoyably. 

 

It has so little available memory, that once Win-10 was activated, there never has been room for an update...less than 8 GB available.  I use it when I travel because it is very light and the one outstanding feature is a 10+ hour battery life, however now the available memory is less than 3 GB, rendering it pretty much useless for anything other than e-mail.  I tried clearing all temporary files, downloaded files and every single application I could...also ran disk clean-up...gained all of 200MB.  The lack of storage stymies almost any action recommended to clean this machine up enough.

I decided to do a Windows Re-set...complete clean out and replacement, tossing all personal data.  Started the process and it seemed to go OK stage by stage but now, on the final portion, re-installing windows, it is stalled at 64%.  It goes to 66%, then shuts down and restarts back at 64%, going back to 66%, then restarting...endless loop.  I finally turned the machine off last shut down.

 

Any suggestions what to do next?

[JamJar]

Download and create installation media: https://www.microsoft.com/en-us/software-download/windows10

 

https://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-perform-a-repair-upgrade-using-the-windows/35160fbe-9352-4e70-9887-f40096ec3085

 

Though personally I would effect a clean install in order to free space substantially. A clean install should be around 12 GB. So you should have at least half of the drive left for storage.

[dddave]

12 hours ago, JamJar said:

Download and create installation media: https://www.microsoft.com/en-us/software-download/windows10

 

https://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-perform-a-repair-upgrade-using-the-windows/35160fbe-9352-4e70-9887-f40096ec3085

 

Though personally I would effect a clean install in order to free space substantially. A clean install should be around 12 GB. So you should have at least half of the drive left for storage.

Very helpful suggestion and links, Thanks

[JamJar]

7 hours ago, dddave said:

Very helpful suggestion and links, Thanks

 

If you go for a clean install, you may need to turn Secure Boot off via the BIOS set up screen before proceeding.

[dddave]

2 hours ago, JamJar said:

 

If you go for a clean install, you may need to turn Secure Boot off via the BIOS set up screen before proceeding.

I realized I purchased it one month short of a year ago so I took it to Acer Service at Fortune today and as it was still under warranty, they did a clean re-install for me.  Now working fine.

Thanks for your time and help

[JamJar]

Not a problem :)