Bangkok Bank Internet Banking Problem?

[mstevens]

I cannot get in to my Bangkok Bank account via Internet banking. I have tried both my home wi-fi connection and mobile connection, Bangkok Bangkok app and Bangkok Bank website on my laptop and nothing works. It worked fine and I could get in to the account fine yesterday. I am in New Zealand....so maybe that is the problem. Is anyone else experiencing problems (especially those outside Thailand like me)?

Edited October 23, 2019 by mstevens

[Crossy]

It's working from within Thailand but sends no data when I am VPN'd to Belgium.

 

Definitely a problem somewhere.

 

[lopburi3]

I just tried from Singapore VPN and took longer than normal to connect (got can not make connection and then immediately connected).  Seemed to work fine once connected.  I just tried a second time and immediate connection so maybe fixed.

[asiaexpat]

VPN to USA BBL iBanking works fine.

[bikerlou47]

Recently BB made a change to their site. This change was not supported my smart phone, it is about 4 years old.

[mstevens]

Thanks for the replies. It was fine again about 90 minutes after I posted.

[Pib]

I'm in Bangkok....logged onto Bangkok Bank ibanking no problem.  Then  tried with a VPN connection for a US IP address in Texas.... logged onto Bangkok Bank ibanking again no problem again.  Summary: whether using a Thailand or US IP address didn't make  a difference.   Bangkok Bank mbanking also working fine for me.

 

 

[KhunBENQ]

So it seems to have been a temporary problem.

Annoying but what can you do?

Even from here in Thailand I sometimes get slow response or spinning wheel forever (e.g. at logout).

At the moment the website works fine.

 

On Saturday Oct 26 there will be a shutdown for maintenance, midnight to 9:00 AM Thai time.

Hope it serves to improve reliability.