another weird day with 3BB

[zoza]

After a quiet few months with 3BB I tried last week to pay my monthly bill it came up ''only 0.59 baht can be made for payment '' I have rang both 3BB and Kasikorn and like last time both denied any change in payment methods....

I will try 3BB today as I have been told by one lady that I might of paid to much? but after paying the 0.59 baht, I got the

same message again....it turned out last time KK  had set the scheduled payment form out with  '' I D number'' so I put

my passport number ? after a few weeks I found that they really wanted my 3BB Customer or Account number …..

I only discovered this error by going through my old paper bills and noticed that my account number fitted the space.

it seems these little thorns are there to keep us alert and makes sure we do not relax to much and nod off. 

but if anyone has any helpful or funny clues feel free to Enlighten me.

[mahjongguy]

You could just pay a year up front, get an 8% discount.

[BritManToo]

Why aren't you using the 3BB phone app, and your Bank phone app to generate and pay the bill?

3BB phone app gives you a QR code for your bank app, no need to type in any numbers at all.

[zoza]

1 hour ago, BritManToo said:

Why aren't you using the 3BB phone app, and your Bank phone app to generate and pay the bill?

3BB phone app gives you a QR code for your bank app, no need to type in any numbers at all.

when I have a few days I will have a look? do I need a QR code reader?

as my phone is just a Samsung J2 Android, and obviously not into all the

smart phone's, but better than most who are my age....  

[BritManToo]

Just now, zoza said:

when I have a few days I will have a look? do I need a QR code reader?

as my phone is just a Samsung J2 Android, and obviously not into all the

smart phone's, but better than most who are my age....  

Bank app reads QR and Bar codes using your phones camera.

[zoza]

20 hours ago, BritManToo said:

Bank app reads QR and Bar codes using your phones camera.

now that is good info....cheers.  I went to Kasikorn yesterday and after queueing for half an hour, got told they have now cancelled my payment to 3BB and in future I would have to find a different way to pay?

went to 3BB shop and bloke just sat scratching his head....

while I stood looking at him a bloke (Asian but not Thai) came and showed me his payment card, so I asked for one of them, the wife then decides to show me her one? eerr '' oh I have had this for years'' she tells me.???

I goes for a beer and as it is in her name I sends her to pay at the 7-11

she returns to tell me the girl in the 7-11 says we have already paid for this month? it turns out that when I went to Udon and the uk I paid in advance for several months and one more than I needed to pay...so if you are stuck

don't go Kasikorn or 3BB go the 7-11..... the info hub of Thailand.  

Edited February 22, 2020 by zoza
sticking key

[recom273]

I have a 3bb account setup on my kasikorn internet banking, I would log in and enter an regular amount, that I had written a note of, and send the payment.

 

About 2 months ago I tried as usual and was refused, I called 3bb who told me they have changed their “code” - I was to delete the payment channel and then search for 3bb and create a new channel, I did so, now when I go to pay, it will tell me how much I owe rather than entering my own figure (this is the way the cellphone providers work too). It’s a much better way.

 

This may be the issue.

[Mutt Daeng]

22 hours ago, BritManToo said:

Why aren't you using the 3BB phone app, and your Bank phone app to generate and pay the bill?

3BB phone app gives you a QR code for your bank app, no need to type in any numbers at all.

@BritManToo: Thanks for this info. I had the 3BB app installed but didn't realise it had this feature.

[TTSIssues]

If it helps, I have a card from 3BB, I just pop into their shop once per year and pay for 12 months, get some discount and a free gift that I usually decline ????

 

just did it yesterday as it happens 

[zoza]

On 2/21/2020 at 10:46 AM, BritManToo said:

Bank app reads QR and Bar codes using your phones camera.

has any of you Tech savvy lads got any info on this?

when I was in Kasikorn they asked me to login to my Bank account this would of been seen by at least 7 people, as she swiveled the screen around and anyone would of been able to copy/memorise these details.

I refused to let all these

strangers have access to my account id and password (there was five customers standing behind me and my wife who would of clearly seenboth) and I know that on most things they do use a OTP but I am a bit

cautious when it comes to passwords and bank details. I have been with kasikorn for about six years and never had anything like this before.

also I have heard several tales of money going missing from Thai Banks and that there is no guarantee of it being reimbursed.  

Edited February 24, 2020 by zoza