B5.5m Compensation for COVID-infected Air Passengers

[rooster59]

B5.5m Compensation for COVID-infected Air Passengers

 

 

BANGKOK, July 25 (TNA) – Emirates has announced to pay up to 150,000 euros or about 5.5 million baht for treatment and 100 euros or 3,687 baht per day of quarantine for any of its passengers who are infected with the coronavirus disease 2019 on its flights.

 

Emirates Group chief executive officer Sheikh Ahmed bin Saeed Al Maktoum said after many countries had opened their borders, people wanted to travel and needed confidence for their trips.  

 

Emirates was the first airline to subsidize the costs of treatment and quarantine for worldwide passengers. Despite additional investment, the airline prioritized its passengers and believed customers would welcome the measure, he said. 

 

Full story: https://www.mcot.net/viewtna/5f1bf422e3f8e40aef468032

 

-- © Copyright TNA 2020-07-26

 

- Whatever you're going through, the Samaritans are here for you

- Follow Thaivisa on LINE for breaking COVID-19 updates

[Oldie]

You just have to prove that you got infected on the flight... 

[ezzra]

Kudos to Emirates on the initiative, hopefully others such as cruise's companies where hundreds got sick and died will follow suit... 

[Bender Rodriguez]

so if you fly emirates, no need for 100k USD cover anymore ? lol

[scorecard]

1 hour ago, ezzra said:

Kudos to Emirates on the initiative, hopefully others such as cruise's companies where hundreds got sick and died will follow suit... 

Agree.

 

Basic business common sense to make such an offer they will need be very careful about risks. And perhaps that means they are being very careful about thorough cleaning / use very professional methods and products and benchmark behaviors during check-in, boarding, in flight, in all aspects of arrival etc.

 

Next, other airlines will possibly copy Emirates and again will need to be very careful about risks, and perhaps the industry benchmarks for cleanliness will go up. Good news.

[Raphus]

Emirates have taken this initiative by telling countries air travel needs to restart and countries need to start opening. 

We cannot as a world continue with these extended shut downs. As it will become irreversible and travel will once return to the rich, as in Victorian times.

I welcome this move and this message to the world.

[Justgrazing]

5 hours ago, rooster59 said:

– Emirates has announced to pay up to 150,000 euros or about 5.5 million baht for treatment and 100 euros or 3,687 baht per day of quarantine for any of its passengers who are infected with the coronavirus disease 2019 on its flights

Just waiting for Thai Airways to follow suit with the dosh offer ..

[richard_smith237]

Airlines are taking their time releasing refunds of cancelled tickets. 

i.e. 10-12 weeks is the time to receive a refund when under EU Regulation 261/2004 it should not take more than a week.

 

I suspect that while this is an excellent marketing step the reality is quite different. 

 

Kudos to Emirates to drive ‘closed’ countries and planting the seed to opening up with a more common sense and practical approach, however, one is left wondering how any genuine claims will be handled or even they will be responded to.

 

 

The headline of this topic is misleading - Emirates are not offering the equivalent of 5.5 Million Baht in cash to anyone who catches Covid-19 on an Emirates flight - they are claiming they will pay for hospital treatment and quarantine up to that amount for anyone who caught Covid-19 on an Emirates flight.

 

How can anyone prove where they caught Covid-19 from?

[natway09]

Desperation for cash flow at all costs.

Flight prices will never return to pre Covid, maybe a good thing.

This travelling halway around the world for a 10 day holiday is not helping our planet

[Cake Monster]

1 hour ago, richard_smith237 said:

Airlines are taking their time releasing refunds of cancelled tickets. 

i.e. 10-12 weeks is the time to receive a refund when under EU Regulation 261/2004 it should not take more than a week.

 

I suspect that while this is an excellent marketing step the reality is quite different. 

 

Kudos to Emirates to drive ‘closed’ countries and planting the seed to opening up with a more common sense and practical approach, however, one is left wondering how any genuine claims will be handled or even they will be responded to.

 

 

The headline of this topic is misleading - Emirates are not offering the equivalent of 5.5 Million Baht in cash to anyone who catches Covid-19 on an Emirates flight - they are claiming they will pay for hospital treatment and quarantine up to that amount for anyone who caught Covid-19 on an Emirates flight.

 

How can anyone prove where they caught Covid-19 from?

I am still waiting upon a Flight Ticket Refund after 135 days

over 19 Weeks.

 

[Pique Dard]

10 hours ago, rooster59 said:

Emirates was the first airline to subsidize the costs of treatment and quarantine for worldwide passengers

emirates with their billions petrol dollars are the richest airliner. they can afford to subsidize the cost the treatment ..of their passengers. nevertheless, they should be praised for their action.

[scorecard]

5 hours ago, Justgrazing said:

Just waiting for Thai Airways to follow suit with the dosh offer ..

 Well could work, Thai are right now seriously burdened by way too much cash.

[Searat7]

I read elsewhere the program is good for a 30 day stay.  ..good for a real tourist but not long stay.

[richard_smith237]

1 hour ago, Pique Dard said:

11 hours ago, rooster59 said:

Emirates was the first airline to subsidize the costs of treatment and quarantine for worldwide passengers

emirates with their billions petrol dollars are the richest airliner. they can afford to subsidize the cost the treatment ..of their passengers. nevertheless, they should be praised for their action.

Actually, thats somewhat of a misconception. ADNOC in Abu Dhabi has all the oil, so that would be Etihad who can be subsidised. They are however, run as separate entities and Emirates Airlines ended up bailing out Etihad a couple of years ago. 

Dubai Petroleum is tiny by comparison to ADNOC. Emirates Airlines has been successful because it was well run not due to any subsidy from the oil profits.

Additionally, 2020 was supposed to be a big year for Dubai with Expo 2020 - Billions spent, it has all come to nothing, the event is now delayed and it will not have anywhere near the same business impact it would have had. 

 

[Letseng]

14 hours ago, scorecard said:

Agree.

 

Basic business common sense to make such an offer they will need be very careful about risks. And perhaps that means they are being very careful about thorough cleaning / use very professional methods and products and benchmark behaviors during check-in, boarding, in flight, in all aspects of arrival etc.

 

Next, other airlines will possibly copy Emirates and again will need to be very careful about risks, and perhaps the industry benchmarks for cleanliness will go up. Good news.

And how do you prove you got infected on their flight? Do you board EK freshly out of quarantine? I would not rely on their promise.

[Elkski]

a PR stunt.   I do worry what a typical West coast  to BKK airfare will be in 12 months assuming there  is such travel allowed.  

[SCOTT FITZGERSLD]

19 hours ago, richard_smith237 said:

10-12 weeks is the time to receive a refund when under EU Regulation 261/2004 it should not take more than a week.

you should be lucky if you get any refund these days. this is true

also for flight bought now. many flights are still being cancelled surprisingly.

i bought a ticket three weeks ago, was ready with my bags to leave to the airport,

just checked last minute before closing the computer, and BOOM - CANCELLED AGAIN!!

TILL TODAY, NO REFUND !!

[richard_smith237]

7 hours ago, SCOTT FITZGERSLD said:

you should be lucky if you get any refund these days. this is true

also for flight bought now. many flights are still being cancelled surprisingly.

i bought a ticket three weeks ago, was ready with my bags to leave to the airport,

just checked last minute before closing the computer, and BOOM - CANCELLED AGAIN!!

TILL TODAY, NO REFUND !!

Where was that from and to ???

 

If the flight originates or departs from the EU there is compensation which could be claimed. 

 

The airlines are trying to escape they claiming an ‘exceptional circumstances’ clause because of Covid-19, which is fair enough for tickets sold before March 2020. 

But for tickets sold more recently Covid-19 is an ongoing issue and the ‘exceptional circumstance’ is a known factor. 

 

But, the airlines have lawyer, it would take a class action law suit to take them on, they know this and are thus selling tickets, holding our money and are operating with exceptional immorality. 

 

[treetops]

The article quoted in the OP is misleading by saying you are covered if you "are infected with the coronavirus disease 2019 on its flights."  The cover actually starts from you taking the first Emirates flight of your trip and finishes 31 days later, or when you return home.  They also currently require a Covid free certificate to board some of their flights, all of them from August 1st.

[treetops]

On 7/27/2020 at 11:11 AM, richard_smith237 said:

If the flight originates or departs from the EU there is compensation which could be claimed. 

 

The airlines are trying to escape they claiming an ‘exceptional circumstances’ clause because of Covid-19, which is fair enough for tickets sold before March 2020. 

But for tickets sold more recently Covid-19 is an ongoing issue and the ‘exceptional circumstance’ is a known factor.

The EU issued interpretative guidelines in mid March which support the stance by the airlines that compensation is not due.  It's not necessarily down to Covid itself, but as much down to country's reactions in that airlines can't know when borders will open or close.  The fact it allows them to sell tickets is a bonus for them, but at least it means people can gamble on a flight operating rather than waiting until Thailand or wherever officially announces it and they get caught in the rush.