doctormann Posted October 14, 2020 Share Posted October 14, 2020 Anyone having problems accessing their Lazada account? As of yesterday I can't access mine. I usually login using the Google option but now this just sends me round in circles and gets nowhere. Trying to login using the Lazada account password says 'wrong password' but trying to use the 'forgot password' link doesn't work either. Trying to receive an authentication code, either by SMS or email, doesn't work - nothing received. Not sure if it's something that I've messed up or if their site is having problems. I'll try contacting them later, once they're awake - if that link works! Link to comment Share on other sites More sharing options...
HashBrownHarry Posted October 14, 2020 Share Posted October 14, 2020 I've used them a couple of times this week, no problem at all. Link to comment Share on other sites More sharing options...
tonray Posted October 14, 2020 Share Posted October 14, 2020 Just logged in from PC no issues Link to comment Share on other sites More sharing options...
bignbad Posted October 14, 2020 Share Posted October 14, 2020 Just logged in, no problems here!! Link to comment Share on other sites More sharing options...
doctormann Posted October 14, 2020 Author Share Posted October 14, 2020 Looks as thjough the problem is at my end. I'll try to contact them. Link to comment Share on other sites More sharing options...
steven100 Posted October 14, 2020 Share Posted October 14, 2020 doctorman, it's a problem with your Lazada login-in. I just logged in now with no problem. Link to comment Share on other sites More sharing options...
Crossy Posted October 14, 2020 Share Posted October 14, 2020 PC and Chrome - can't log in "Error - Verify the CSRF token failed". EDIT - Cleared all the junk from the address line leaving just https://www.lazada.co.th/ and logged in OK. 1 Link to comment Share on other sites More sharing options...
NE1 Posted October 14, 2020 Share Posted October 14, 2020 You tried closing your browser and starting again ? Link to comment Share on other sites More sharing options...
doctormann Posted October 14, 2020 Author Share Posted October 14, 2020 9 minutes ago, Crossy said: PC and Chrome - can't log in "Error - Verify the CSRF token failed". Interesting! Just tried using Firefox and can login Ok. Link to comment Share on other sites More sharing options...
doctormann Posted October 14, 2020 Author Share Posted October 14, 2020 6 minutes ago, NE1 said: You tried closing your browser and starting again ? Yes - and on a different PC as well. No difference. I think it's a Chrome problem because I can login using Firefox. Link to comment Share on other sites More sharing options...
NE1 Posted October 14, 2020 Share Posted October 14, 2020 I use Chrome and have just logged in. Link to comment Share on other sites More sharing options...
scammed Posted October 14, 2020 Share Posted October 14, 2020 i linked pc with phone so no matter that i cant remember any password they just send me a verification code to my phone Link to comment Share on other sites More sharing options...
doctormann Posted October 14, 2020 Author Share Posted October 14, 2020 UPDATE. Lazada are looking into the problem. Meanwhile, I have been messing around. Success using Google credentials with Brave and Firefox but not with Chrome or Chromium. Haven't tried Opera. I decided to try to make a new account with Lazada. The credentials for my current account came up - strange - and I managed to just reset the Lazada password. I didn't change my username or phone number. They sent a verification code via SMS - this didn't work when I tried the 'reset password' link - very odd. Anyway, I can now login from Chrome using the Lazada password - but still can't do it using the Google credentials. I just successfully placed an order so the problem is solved, sort of! I have no idea why I can't login with Google, as I always have done before. I think that something odd has happened with my Chrome installation so Lazada probably won't be able to help. We'll see. Link to comment Share on other sites More sharing options...
NanLaew Posted October 14, 2020 Share Posted October 14, 2020 Personally, I avoid any offers to 'log in using Google' on any websites. Google's log in convenience is all about your privacy. 1 Link to comment Share on other sites More sharing options...
doctormann Posted October 14, 2020 Author Share Posted October 14, 2020 14 minutes ago, NanLaew said: Personally, I avoid any offers to 'log in using Google' on any websites. Google's log in convenience is all about your privacy. True. I'm seriously thinking of giving up on Google. Quite apart from the possible privacy intrusion issues, I'm finding the Chrome browser unusable at times because of its insistence on running 'field trials'. This gobbles CPU cycles and makes running HD videos very choppy at times. There's supposed to be a command line switch to disable 'field trials' but I've never managed to make it work. I do, otherwise, like Chrome as a browser - used for many years. Chromium is more or less the same as Chrome. Brave is a possible alternative. I'm not keen on Firefox, although it has its uses. Never used Opera at all. I run a Linux system so any of the Windows offerings are non-starters. Link to comment Share on other sites More sharing options...
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