Dtac how to remove "PlayGirl" subscription.

[BaanOz]

We are in Australia and keep our Dtac mobile numbers by refilling 20 baht every month on their IOS app.

I noticed one mobile number balance is dropping because of a subscription to "453600100350011 PlayGirl" under the usage history.

No idea how this has been added but is there any way we can cancel this without being in Thailand?

Thanks.

 

[BaanOz]

Yeah it's a laugh, how does a porn subscription get to siphon off the balance?

Found there is "Help & Feedback" within the IOS app.
Lets see if I get any satisfaction!

Edit: not sure if I can stick the sim in (from Australia & need roaming set) and call 1678 dtac call center but will get the Mrs to try if the above doesn't work.

Edited January 10, 2021 by BaanOz