Bangkok Bank Problem need advice

[Liverpool Lou]

12 hours ago, paulbrow said:

Typically anybody that has deposit rights to your account also has withdrawal rights to anything they deposited. That's why I move those deposits to another account ASAP. The bank probably didn't notify you of the deposit either, they are simply acting on a banking order you authorized.

That's nonsense, no one has "withdrawal rights" to a third party bank account, only authorised signatories can do that.    However, a bank does have the right to reverse an incorrect credit that it was responsible for.

[Liverpool Lou]

11 hours ago, Eaglekott said:

This happened to me with Kasikorn a few years ago. I think it can happen with any bank.

Quite right.

[Liverpool Lou]

10 hours ago, Jurg said:

I totally agree with you, the account holder must be notified to be able to know when or before money is being taken out of his account,

Doesn't matter whether you do agree with his complaint, if a bank's systems wrongly credit a customer's account with funds not intended for that account it has every right to reverse the error, it does not need the account holder's permission.

Edited October 27, 2021 by Liverpool Lou

[digbeth]

Normally when they reverse a mistake like this, it'd appear the same way it originated or not at all, 

perhaps there's something with their app that's made it show up as purchases, 

 

I'd contact the bank in person to get a printed statement of the last days to see what it actually says on the system, or act as if you'd never known about the double payment and contact their frauds department saying you saw a withdrawal of that amount showing purchases which you's never made

[Liverpool Lou]

On 10/26/2021 at 6:52 PM, ozfarang said:

many people with serious money in Thailand, (Thai hi-o's) have overseas accounts, why would that be?

You're suggesting that those people don't have money in Thai banks?

[Liverpool Lou]

5 hours ago, problemfarang said:

one of the law students (doing his master) told me that again international bank law says they had to notify me.

They did notify you, on your statement!

[Liverpool Lou]

4 hours ago, problemfarang said:

So, basically they have the right to play with the bank account BUT they had to notify people which they didnt.

No, they do not "have the right to play with" customers; accounts, they do have the right to correct incorrect transactions, though, and that you choose to call it "playing with" is your problem.  They did notify you of the debit, it was on your statement.

[Liverpool Lou]

4 hours ago, problemfarang said:

Bangkok Bank ... mentioned that they have the right to do a transfer if the transferer make a legal request with the proof.

QED.

[Moonlover]

How on earth did something so trivial as 'bank makes error in the morning and corrects in the afternoon' run to 3 pages? 

[treetops]

1 hour ago, Moonlover said:

How on earth did something so trivial as 'bank makes error in the morning and corrects in the afternoon' run to 3 pages? 

Because Liverpool Lou can't use the MultiQuote function? ????