notrub Posted November 7, 2021 Share Posted November 7, 2021 07 11 2021: I completed and sent in my application and it has just disappeared. No 'thank you' note or any other acknowledgement such as a file ref # that it got anywhere. I now realize that I did not upload my retirement visa and re entry authorization stamp. (They had asked for a copy of my passport only). I had applied and got a COE and when there was something missing a note arrived within hours (it seemed) requesting a correction. So I supplied the missing information and sent it back. The French Thai Embassy sent my COE following 2 of these correction exchanges. I just tried to go through the Thailand Pass application site and it showed only the first page of the conditions that I must accept and the 'continue' button at the bottom is inactive. Any ideas how I can contact the recipient of my application? Thanks Link to comment Share on other sites More sharing options...
Popular Post federicoP Posted November 7, 2021 Popular Post Share Posted November 7, 2021 26 minutes ago, notrub said: I just tried to go through the Thailand Pass application site and it showed only the first page of the conditions that I must accept and the 'continue' button at the bottom is inactive. Any ideas how I can contact the recipient of my application? Thanks My answer could be stupid but, depending on how the contrast of your pc screen is set, you could not see a small square that needs to be checked at the bottom, on the left side 3 2 Link to comment Share on other sites More sharing options...
Popular Post Salerno Posted November 7, 2021 Popular Post Share Posted November 7, 2021 53 minutes ago, notrub said: I now realize that I did not upload my retirement visa and re entry authorization stamp. Not required for TP. 3 Link to comment Share on other sites More sharing options...
notrub Posted November 7, 2021 Author Share Posted November 7, 2021 Yes thanks, did not see the (invisible-ish) accept box. For the visa and re entry stamp: Is that just checked at the airport immigration? Thanks again. (Always Stressland for me about these things) 2 Link to comment Share on other sites More sharing options...
Salerno Posted November 7, 2021 Share Posted November 7, 2021 4 minutes ago, notrub said: For the visa and re entry stamp: Is that just checked at the airport immigration? Will just be checked as normal, checkin (?) and immigration on arrival. Link to comment Share on other sites More sharing options...
notrub Posted November 7, 2021 Author Share Posted November 7, 2021 1 hour ago, federicoP said: My answer could be stupid but, depending on how the contrast of your pc screen is set, you could not see a small square that needs to be checked at the bottom, on the left side Thanks, B Link to comment Share on other sites More sharing options...
JayLeno Posted November 7, 2021 Share Posted November 7, 2021 Actually I am in Thailand but plan to leave for visiting my family. I have submitted a Thailand Pass request on the 1st of November (AQ BKK 1 night quarantine) but I haven't received any confirmation e-mail. What is the delay for you guyz? A visa company told me that embassies are the one validating the process 1 2 Link to comment Share on other sites More sharing options...
Upnotover Posted November 7, 2021 Share Posted November 7, 2021 52 minutes ago, JayLeno said: A visa company told me that embassies are the one validating the process Not according to the Embassy in London; "(Remarks The “Thailand Pass” will be approved by the central authorities in Thailand NOT the Royal Thailand Embassy. Therefore, please allow sufficient time for approval after registering for the “Thailand Pass”.)" 1 Link to comment Share on other sites More sharing options...
JayLeno Posted November 7, 2021 Share Posted November 7, 2021 Very interesting remark. Thanks to the update 1 Link to comment Share on other sites More sharing options...
JayLeno Posted November 7, 2021 Share Posted November 7, 2021 UPDATE: I just got the confirmation. I have submitted the Thailand Pass using a letter of employment from my company 2 Link to comment Share on other sites More sharing options...
Chad3000 Posted November 7, 2021 Share Posted November 7, 2021 7 minutes ago, JayLeno said: UPDATE: I just got the confirmation. I have submitted the Thailand Pass using a letter of employment from my company For insurance? What did it state? Just employment? Insurance coverage thru employer? Do you have Thai Social Security? Link to comment Share on other sites More sharing options...
JayLeno Posted November 7, 2021 Share Posted November 7, 2021 My Certificate of employment mentioned the following information: Logo + name company Address + phone of company Date My name My position My starting date My passport number My work permit number My social security number My tax ID Stamp + signature of the HR During the Thailand Pass registration I did selected that I had an insurance coverage of 50,000 USD and uploaded the certificate of employment (which had no mention of any insurance). My company is BOI. 1 Link to comment Share on other sites More sharing options...
Popular Post AlaskaDave Posted November 7, 2021 Popular Post Share Posted November 7, 2021 7 hours ago, JayLeno said: Actually I am in Thailand but plan to leave for visiting my family. I have submitted a Thailand Pass request on the 1st of November (AQ BKK 1 night quarantine) but I haven't received any confirmation e-mail. What is the delay for you guyz? A visa company told me that embassies are the one validating the process I have received a lot of help in this forum so I thought i'd report on my progress through the Thailand Pass system I uploaded my documents (hotel confirmation, vaccination card, copies of passport, and insurance cover, to the TP system on Nov 2. I received an acknowledgement a few hours later. My approval and QR-code was sent on Nov 6 at 11:30 pm. That means the turnaround was approximately 4 days. It also means Thai Immigration is working on weekends. My Thai wife assured me that Thai government people don't work on weekends, which I must admit is generally true, but seeing as there is such a large number of applicants, I guess they're running full bore to clear the queue. The hardest part of this abominable system is the wait. I have about US$1500 invested in hotel, flight and insurance so it would be very expensive to be denied entry so late in the game. But last night, my QR-Code arrived by email. My flight leaves Portland on Nov 10. Best of luck to those of you who are still waiting. 3 1 Link to comment Share on other sites More sharing options...
Danderman123 Posted November 7, 2021 Share Posted November 7, 2021 It seems that people leaving on the 10th are receiving approvals on the 6th and 7th. Link to comment Share on other sites More sharing options...
chilli42 Posted November 8, 2021 Share Posted November 8, 2021 The COE was handled by the Thai embassy staff in the country you applied. Basically a fully manual system. So as your experience demonstrates it was easy to resolve issues. This new pass is handled by a nameless central processing facility in Thailand. I do understand why they had to go in this direction … embassy staff scouts not be expected to handle the volume of applications that will eventually come through the new pass system. I have no idea how you contact them but I would guess its are not set up with the assumption that they will have to field calls/questions … it’s all automated you see. Link to comment Share on other sites More sharing options...
Jaxxper Posted November 8, 2021 Share Posted November 8, 2021 The number to enquire about Thai Pass is +66 02 572 8442. Hope that helps. 1 Link to comment Share on other sites More sharing options...
portlandtree Posted November 8, 2021 Share Posted November 8, 2021 On 11/6/2021 at 11:11 PM, federicoP said: My answer could be stupid but, depending on how the contrast of your pc screen is set, you could not see a small square that needs to be checked at the bottom, on the left side Exactly! so frustrating also somebody should post this (ATTN. EVERYONE SHOULD CHECK YOUR E-MAIL JUNK FOLDER). That’s where I get all my acknowledgment letters and even the approval Link to comment Share on other sites More sharing options...
portlandtree Posted November 8, 2021 Share Posted November 8, 2021 On 11/7/2021 at 12:48 AM, JayLeno said: Actually I am in Thailand but plan to leave for visiting my family. I have submitted a Thailand Pass request on the 1st of November (AQ BKK 1 night quarantine) but I haven't received any confirmation e-mail. What is the delay for you guyz? A visa company told me that embassies are the one validating the process Check your e-mail junk folder that’s where all mine were Link to comment Share on other sites More sharing options...
portlandtree Posted November 8, 2021 Share Posted November 8, 2021 22 hours ago, AlaskaDave said: I have received a lot of help in this forum so I thought i'd report on my progress through the Thailand Pass system I uploaded my documents (hotel confirmation, vaccination card, copies of passport, and insurance cover, to the TP system on Nov 2. I received an acknowledgement a few hours later. My approval and QR-code was sent on Nov 6 at 11:30 pm. That means the turnaround was approximately 4 days. It also means Thai Immigration is working on weekends. My Thai wife assured me that Thai government people don't work on weekends, which I must admit is generally true, but seeing as there is such a large number of applicants, I guess they're running full bore to clear the queue. The hardest part of this abominable system is the wait. I have about US$1500 invested in hotel, flight and insurance so it would be very expensive to be denied entry so late in the game. But last night, my QR-Code arrived by email. My flight leaves Portland on Nov 10. Best of luck to those of you who are still waiting. Check your e-mails junk folder it’s where my things ended up in Link to comment Share on other sites More sharing options...
notrub Posted November 9, 2021 Author Share Posted November 9, 2021 Thanks. Mystery solved. Hiding in my spam folder 'thpass' confirmation of receipt etc. Link to comment Share on other sites More sharing options...
notrub Posted November 10, 2021 Author Share Posted November 10, 2021 On 11/8/2021 at 9:00 PM, portlandtree said: Check your e-mail junk folder that’s where all mine were Thank you very much. Found my receipt for application there 1 Link to comment Share on other sites More sharing options...
JayLeno Posted November 15, 2021 Share Posted November 15, 2021 UPDATE: I changed my flight company (I arrive the same date in Thailand). I submitted a new Thailand pass request and it was rejected (with the exact same details) Link to comment Share on other sites More sharing options...
notrub Posted November 17, 2021 Author Share Posted November 17, 2021 On 11/15/2021 at 4:46 PM, JayLeno said: UPDATE: I changed my flight company (I arrive the same date in Thailand). I submitted a new Thailand pass request and it was rejected (with the exact same details) So, what happened? Did you arrive in Thailand and got stuck in the AP? Link to comment Share on other sites More sharing options...
JayLeno Posted November 17, 2021 Share Posted November 17, 2021 (edited) 2 hours ago, notrub said: So, what happened? Did you arrive in Thailand and got stuck in the AP? Actually, I am still in Thailand and I am travelling soon. So what happened, is that I will keep my original pass because I haven't changed the flight arrival date (you can keep the same pass as long as your flight details within 72 hours). There is no need to submit a new request, which I didn't know at first. But it just highlight how bad and random is their system and I was lucky to have been accepted at first... Edited November 17, 2021 by JayLeno Link to comment Share on other sites More sharing options...
HashBrownHarry Posted November 17, 2021 Share Posted November 17, 2021 4 minutes ago, JayLeno said: (you can keep the same pass as long as your flight details within 72 hours). But if you change your flight by one day ( for example ) do you then not need new booking from hotel with new date and flight times etc so they can arrange M and G at airport & arrange testing etc? Curious... Link to comment Share on other sites More sharing options...
Frank67 Posted November 17, 2021 Share Posted November 17, 2021 48 minutes ago, HashBrownHarry said: But if you change your flight by one day ( for example ) do you then not need new booking from hotel with new date and flight times etc so they can arrange M and G at airport & arrange testing etc? Curious... Yes 1 Link to comment Share on other sites More sharing options...
HashBrownHarry Posted November 17, 2021 Share Posted November 17, 2021 8 minutes ago, Frank67 said: Yes So then does that not mean you're starting the TP process from the begining or you can now edit details? Link to comment Share on other sites More sharing options...
ubonjoe Posted November 17, 2021 Share Posted November 17, 2021 9 minutes ago, HashBrownHarry said: So then does that not mean you're starting the TP process from the begining or you can now edit details? Not needed if the change is less than 72 hours. He only needed to change his hotel, transport and test time to the new arrival date/time. Link to comment Share on other sites More sharing options...
HashBrownHarry Posted November 17, 2021 Share Posted November 17, 2021 13 minutes ago, ubonjoe said: Not needed if the change is less than 72 hours. He only needed to change his hotel, transport and test time to the new arrival date/time. So it'sd now possible to enter TP websitr to edit data? That's good news. Link to comment Share on other sites More sharing options...
ubonjoe Posted November 17, 2021 Share Posted November 17, 2021 33 minutes ago, HashBrownHarry said: So it'sd now possible to enter TP websitr to edit data? He did it directly with hotel to change his data and time for it and etc. No need to change anything on the Thailand Pass site for less than a 72 hour change. 1 Link to comment Share on other sites More sharing options...
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