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Experience with getting a reply from email sent to Chang Wattana Immigration Division 1

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My wife has this week sent an email in Thai with some questions to Chang Wattana Immigration Division 1 (email address found on website) that she was hoping to get a written reply for.

 

Just wondering if any members have had any experience with sending emails to Chang Wattana and actually getting a reply and if yes how long did it take to get a reply.

 

Many thanks in advance for any help.

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