That looks like money to me. A well written complaint to the CAA and ADR and a demand for compensation (costs, pain, anguish, inconvenience, suffering bla bla bla) will succeed IMO. Obviously the main complaint is against the Airport Company - but also lodge one against the Airline. They will both not want this to go to Court as it will cost them a lot in legal fees - hence why the ADR etc exists.
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